Senior Consultant - AIOps

Capgemini Invent

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. 

Your Role

This is a high impact role in the Cloud Advisory capability unit contributing to our leadership in cloud transformation across our clients in different industry sectors. 

As a Senior Consultant – AIOps, the focus of your role will be to:

• Cloud Transformation Advisory: Advise clients on cloud transformation impacts and help develop digitally enabled business models leveraging cloud operating models.
• AIOps Assessments and Audits: Conduct assessments and audits of existing cloud operating models to identify areas for improvement.
• Monitoring and Evaluation: Monitor and evaluate the effectiveness and maturity of cloud operating model transformations, making adjustments as required.
• Deliver Business Outcomes: Use skills in strategy development, service management, agile delivery, DevOps, business process mapping, and organisational design to deliver digitally enabled business outcomes.
• Collaborative Innovation: Work at all organisational levels to innovate, design, and implement cloud transformations, contributing to the growth and success of the consulting practice.

As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories:

• Business Development – Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events.
• Internal contribution – Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development.
• Learning & development – Training to support your career development and the skills demand within the company, certifications etc.

Your Profile

You’ll bring experience in transforming businesses through technology and re-defining the way clients operate. Comfortable working in a technology-driven environment, you will bring proven skills and experience in some of the following areas:

• Experience of Lean Six Sigma (LSS) concepts, framework, best practices, and related concepts like Cost of Quality (CoQ).
• Experience of driving process transformation or re-engineering in capacity of LSS Black belt (Preferably certified).
• Experience of IT Operations, Observability and Monitoring best practices, tools.

AI/ML Exposure or Awareness of below:

• Predictive and Prescriptive analytical approaches, tools from IT operations perspective.
• AI frameworks, AIOps/MLOps lifecycle.
• Basic Mathematics and Statistics foundations needed for Data Handling and AI/ML Model Evaluation.

ML algorithm types:

• Supervised Learning (Learning with Labels).
• Unsupervised Learning (Finding Hidden Patterns).
• Deep Learning & Advanced Techniques.
• LLMOps, Prompt Engineering, RAG (Retrieval-Augmented Generation), Model Fine-Tuning, Semantic Evaluation.
• Basic understanding of capabilities of Anthropic Claude 4, OpenAI GPT-5, Google Gemini 3 , DeepSeek V4 Pro, Kimi K2.6.
• MCP, Resource Management, Inference Optimization.
• AI Ethics, Safety & Guardrails, Compliance.

Nice to have experience:

• Experience with DevOps principles and practices, including continuous integration (CI), continuous deployment (CD), automated testing, and infrastructure as code (IaC).
• Well versed with managing and architecting solutions on major cloud platforms such as AWS, Azure, or Google Cloud, including services like compute, storage, networking, and security.
• Knowledge of cloud security best practices and compliance requirements, ensuring that cloud environments are secure and adhere to industry standards and regulations.
• Experience of proposition building and delivery. 
• Thought leadership around AI/IT Cost optimisation/Efficiency.
• Business development – Utilising a combination of the organisation’s broader pre-existing relationships, company relationships and your own network

WHAT YOU’LL LOVE ABOUT WORKING HERE?

• Client engagements give you the opportunity to work with our leadership and experienced consulting management, where you can learn from them, challenge them, and accelerate your hands-on experience, delivery capability and industry insights.
• You’ll learn how we write compelling client propositions, structure, and lead high-profile transformation, and gain hands-on exposure to leading technologies, often taking an idea from a concept to a vision, to strategy and then execution.
• Our consultants are formally trained from industry experts on management consulting and client delivery.
• We provide a host of opportunities for learning and certification through internal and partner led programmes from AWS, Google and Microsoft.
• Les Fontaines: Capgemini Invent has a unique training environment just outside of Paris, where we can immerse ourselves in thought-leadership, share knowledge and build capabilities which will help us and our clients to succeed.
• We hold monthly showcases of our initiatives, sharing knowledge and showing off how the power of technology is impacting our clients.
• There are many opportunities like monthly team drinks to connect face-to-face with the wider team over a few drinks in the city. There are regular leadership connect sessions that will give you a different, more relaxed setting to meet up in the office to hear from the leadership, meet colleagues and discuss the trends and insights within the market. Team away days are always a chance to connect with the team, have fun and learn something new.  

NEED TO KNOW

At Capgemini we don’t just believe in inclusion, we actively make it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work.
We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.
Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.

CSR

We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about.  In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year.  When you join Capgemini, you’ll join a team that does the right thing.

Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.

We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.

ABOUT CAPGEMINI

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.