Product Owner

Job Title: Product Owner

Location: London / Northampton

Role Overview 

We are seeking an experienced Product Owner / Business Product Owner with strong expertise in Delegated Authority within the London Market / Reinsurance domain.

This role will focus on owning and delivering a data-driven delegated authority product, driving transformation, governance, and operational efficiency across underwriting and claims processes.

The ideal candidate will combine deep domain expertise, Agile product ownership experience, and strong stakeholder management capabilities.

Hybrid working:

The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.

Your Role

Domain Expertise

• Strong experience in Delegated Authority (DA) within:
• London Market
• Reinsurance
• Deep understanding of:
• Coverholders
• Bordereaux
• Governance frameworks
• Delegated underwriting and claims oversight

Product Delivery

• Proven experience as a:
• Product Owner / Business Product Owner
• Strong knowledge of Agile delivery methodologies (Scrum / SAFe)
• Ability to translate business needs into:
• Clear, structured, and actionable requirements
• Experience working in data-driven transformation programs

Core Capabilities

• Excellent stakeholder management and communication skills
• Strong analytical and problem-solving ability
• Ability to operate in complex, cross-functional environments

Nice to Have

• Experience with Lloyd’s London Market (e.g., VIPR)
• Exposure to:
• Delegated authority platforms
• Underwriting systems
• Data platforms
• Agile certifications:
• CSPO, SAFe, or similar

Your Job

Product Ownership & Delivery

• Own and manage the Delegated Authority product roadmap and backlog
• Translate business requirements into:
• Prioritized user stories
• Clear deliverables
• Lead Agile ceremonies:
• Sprint planning
• Backlog refinement
• Stand-ups
• Ensure product delivery aligns with:
• Business value
• Regulatory requirements
• Strategic objectives

Delegated Authority SME Responsibilities

Act as a Subject Matter Expert (SME) across:

• Coverholder onboarding and management
• Binding authority agreements
• Bordereaux processing:
• Premium
• Claims
• Validation
• Delegated underwriting and claims oversight
• Governance controls and reporting
• Identify opportunities for:
• Automation
• Standardization
• Operational efficiency improvements

Stakeholder Management

• Collaborate with cross-functional teams:
• Underwriting
• Operations
• Claims
• Compliance
• Finance
• Data teams
• Act as the primary interface between business stakeholders and delivery teams
• Facilitate workshops and discussions to:
• Define priorities
• Align expectations
• Manage communication across senior stakeholders

Data, Controls & Governance

• Drive improvements in:
• Data quality
• Bordereaux ingestion
• Reporting capabilities
• Embed:
• Controls
• Auditability
• Compliance requirements into product design
• Define and track:
• KPIs
• Performance metrics
• Operational insights

We are a Disability Confident Employer:

Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:

• Declare they have a disability, and 
• Meet the minimum essential criteria for the role.
• Please opt in during the application process.

Make It Real (what does it mean for you):

• You’d be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation.  We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. 
  To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.
• You will be empowered to explore, innovate, and progress. You will benefit from Capgemini’s ‘learning for life’ mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.
• You will be joining one of the World’s Most Ethical Companies®, as recognised by Ethisphere® for 13 consecutive years. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of.

Why you should consider Capgemini:

Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask.  When you join Capgemini, you’ll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts.  We find new ways technology can help us reimagine what’s possible.  It’s why, together, we seek out opportunities that will transform the world’s leading businesses, and it’s how you’ll gain the experiences and connections you need to shape your future.  By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you’ll build the skills you want. You’ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.

About Capgemini:

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.
Make it real | www.capgemini.com