Order to Cash Business Transformation Consultant

Role Overview:

As part of Capgemini’s Intelligent Finance & Accounting Operations Practice, you will provide deep subject matter expertise to guide clients’ transformation projects in the Order To Cash/Lead To Cash domain. By applying an integrated vision across end to end processes and bringing together People, Process and Technology solutions, you will help leading organizations achieve their frictionless enterprise ambitions.
You will contribute to technology-enabled transformation projects, fine-tuning and aligning operations to deliver measurable impact. Success in this role requires end to end process subject matter expertise, and the ability to build trusted client relationships that ensure seamless and efficient transitions

Key Responsibilities

Order to Cash/Lead to Cash pillar

• Deliver end-to-end transformation across Order to Cash / Lead to Cash processes from the perspective of the Finance Function.
• Manage and contribute to the discovery, solution design, and implementation phases across Order to Cash / Lead to Cash transformation from a Finance Function perspective.
• Transform key finance processes related Order to Cash / Lead to Cash processes including pricing, trade and commercial, finance and cash forecasting, billing, collections, accounts receivables and dispute resolution for global organizations.
• Have a good awareness and keep abreast of technology developments, their strengths and weaknesses and suggest process and technology related improvements within the given area of expertise

Consulting & Transformation

• Lead consulting projects or manage a workstream on complex projects, ensuring delivery excellence, profitability, and client satisfaction.
• Manage the deliverables for a project under your area of responsibility
• Anticipate and mitigate risks using innovative tools and methodologies.
• Drive process improvement through domain expertise and technology-enabled solutions.

Client Engagement & Business Development

• Operate at the level of Subject Matter Expert and trustful advisor for client within the area of expertise.
• Identify pain point in the Order To Cash / Lead To Cash Processes and design solutions to eliminate these pain points.
• Contribute to pursuits, bids, and sell-on opportunities, strengthening commercial acumen.
• Prepare and deliver presentations and discussions with senior management, and influence decision-makers to achieve impact.
• Have an awareness of middleware platforms in Order To Cash / Lead To Cash Processes
• Understand how to leverage GenAI and Agentic AI agendas, ML, and digital platforms to reduce manual effort and deliver industry-leading outcomes

Key Processes Covered:

• Invoicing and Billing
• Collections, disputes, and claims management
• Accounts Receivables
• Cash application and credit management
• Customer master data management
• AR regulatory requirements
• Finance and Cash Forecasting
• Additional requirements for this role are to have experience in one or more of the areas below with an understanding of the processes and how the integration requirements relate to the Finance Function:
  • Quotes, Proposals and Contracts
  • Trade promotions, Pricing and Commercial Processes
  • Order Processing and Fulfillment
  • Returns Management

Qualifications

• Advanced English proficiency (CEFR Grade C1 or equivalent).
• Degree in Economic or business education preferred
• Over 5 years’ experience with strong domain expertise in Order to Cash, Lead to Cash, CPG, or Retail
• Track record of delivering transformation across transformation across Order to Cash / Lead to Cash processes
• Hands on experience with analytic tools, ERPs and platforms such as Blackline, High Radius, Serrala, SAP etc.
• Experience in process mapping in Visio or Business Optix or Signavio (or similar) 

Your security clearance

To be successfully appointed to this role you will need to undergo Baseline Personnel Security Standard checks.

There are no nationality or residency restrictions, although if you have resided outside of the UK within the last 3 years, further checks may be required.

There are other criteria and check required for BPSS, and throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.

We are a Disability Confident Employer

Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:

•  Declare they have a disability, and
• Meet the minimum essential criteria for the role.

Please opt in during the application process.

Make it real – what does it mean for you?

You’d be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation.  We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.  
To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy. 
You will be joining one of the World’s Most Ethical Companies®, as recognised by Ethisphere® for 12 consecutive years. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of.

Capgemini. Make it real

Why you should consider Capgemini

Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask.  When you join Capgemini, you’ll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts.  We find new ways technology can help us reimagine what’s possible.  It’s why, together, we seek out opportunities that will transform the world’s leading businesses, and it’s how you’ll gain the experiences and connections you need to shape your future.  By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you’ll build the skills you want. You’ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion. 

Make it real | www.capgemini.com