O2C Business Transformation & Demand Planning Consultant

About the job you’re considering

As part of Capgemini’s Integrated Operations practice, you will provide deep subject matter expertise to guide clients’ technology-enabled transformation initiatives. By applying an end-to-end integrated vision of automation and technology solutions, you will help enable frictionless enterprise operations and deliver measurable business outcomes.

You will contribute to shaping future business operations by supporting solution design and execution for technology-enabled transformation projects.

Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.

If you are successfully offered this position, you will go through a series of pre-employment checks, including:  identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)

Your role

• Deliver end-to-end transformation from Demand Planning, Supply Chain, Order Management to Cash, with a focus on Plan activities.
• Design and implement integrated Order-to-Cash, Order Management and Demand Planning and Supply Chain solutions to streamline operations and accelerate cash flow.
• Transform key processes including forecasting, demand planning, logistics, supply chain planning, S&OP, 3PM planning, and innovation planning for global organizations, order management and accounts receivables
• Provide strategic consulting to align demand management, order capture, fulfilment, billing, collections, and dispute resolution.
• Analyze market trends and client challenges to shape solution recommendations and drive competitive advantage.
• Leverage middleware platforms, automation, AI, and ML to engineer digital O2C & Demand Planning/Supply Chain processes and foster innovation.

Consulting & Transformation

• .Lead consulting projects or manage a workstream on complex projects, ensuring delivery excellence, profitability, and client satisfaction.
• Drive process improvement through domain expertise and technology-enabled solutions.Perform analytical tasks and propose solutions to ensure business outcomes are achieved
• Analyze data and information received from Client, utilize your process and technology expertise to provide improvement recommendations to steer clients in their transformation journey

Client Engagement & Business Development

• Operate at the level of Subject Matter Expert and trustful advisor for client within the area of expertise.
• Be able to articulate how Demand Planning, Supply Chain, Order Management and OTC processes are integrated
• Identify where supply chain processes and data create friction in Collect and Order Management, and design solutions to eliminate these pain points.
• Contribute to pursuits, bids, and sell-on opportunities, strengthening commercial acumen.
• Deliver compelling presentations and lead strategic discussions with senior stakeholders.
• Apply deep knowledge of Demand planning, Supply Chain, Order-to-Cash and Order Management middleware platforms.

You can bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will be part of your working reality. We have built a representative and welcoming environment, for everyone.

Your skills and experience

Important Industry Experience: 

• CPG (FMCG)
• Retail

Qualifications 

• Advanced English proficiency (CEFR Grade C1 or equivalent).
• Degree in Economic or business education preferred
• Over 5 years’ experience with strong domain expertise in Order to Cash, Demand and Supply Chain Management
• Proven track record of delivering transformation across demand planning, supply chain, order management and order to cash
• Proven experience of working across diverse trade models.
• Hands on experience with analytic tools, ERPs and platforms such as Blackline, High Radius, Serrala, SAP etc.
• Experience in process mapping in Visio or Business Optix or Signavio (or similar)

Your security clearance

To be successfully appointed to this role you will need to undergo Baseline Personnel Security Standard checks.

There are no nationality or residency restrictions, although if you have resided outside of the UK within the last 3 years, further checks may be required.

There are other criteria and check required for BPSS, and throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.

We are a Disability Confident Employer

Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:
•    Declare they have a disability, and
•    Meet the minimum essential criteria for the role.
Please opt in during the application process.

Make it real – what does it mean for you?

You’d be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation.  We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.
To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.
You will be joining one of the World’s Most Ethical Companies®, as recognised by Ethisphere® for 12 consecutive years. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of.

Why you should consider Capgemini

Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask.  When you join Capgemini, you’ll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts.  We find new ways technology can help us reimagine what’s possible.  It’s why, together, we seek out opportunities that will transform the world’s leading businesses, and it’s how you’ll gain the experiences and connections you need to shape your future.  By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you’ll build the skills you want. You’ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.

Make it real | www.capgemini.com