Managed Services - Senior Solution Director

About the job you're considering

As part of the UK Application Development and Maintenance (ADM) practice, Centre of Excellence, the Senior Solution Director shapes and leads complex Managed Service solutions that enable client transformation, business growth, and measurable outcomes. The role supports the full sales lifecycle, from early opportunity shaping through solution development, commercial positioning, proposal creation, and client presentation.

Working across existing and prospective clients, the role combines deep ADM expertise with consulting, commercial, and stakeholder management capabilities to develop differentiated solutions underpinned by AI, Data, Agile, Product-Centric Delivery, Cloud, Automation and Managed Services innovation.

Hybrid working: The places that you work day to day will vary according to your role, your needs and that of the business; it will be a blend of Company offices, client site and your home; noting that you will be unable to work at home for 100% of the time.

If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual), or immigration status, employment history going back 3 continuous years and unspent criminal record check (known as Disclosure and Barring Service).

The Senior Solution Director acts as a trusted advisor to senior client stakeholders and works closely with Market Units, Sales, Account Executives, Delivery Leaders, Portfolio teams, and Strategic Partners to create competitive, outcome-focused propositions.

Your role

Key Responsibilities:

Client and Opportunity Shaping:

• Lead early-stage client engagement and opportunity shaping discussions.
• Understand client objectives, business challenges, transformation ambitions, and operational priorities.
• Develop trusted advisor relationships with senior business and technology stakeholders.
• Help clients define future-state operating models, transformation roadmaps, and target outcomes.
• Identify opportunities to position and expand ADM Managed Services capabilities.

Solution Leadership:

• Lead the design of complex Managed Service solutions across application development, maintenance, transformation, modernisation, cloud, automation, AI, and service operations.
• Create differentiated, commercially competitive propositions aligned to client priorities leveraging emerging technologies including Agentic and GenAI.
• Balance client value, delivery feasibility, commercial objectives, and risk management.

Market and Offer Development:

• Support the evolution of ADM Managed Service offers and go-to-market propositions.
• Tailor messaging to market demands, emerging AI capabilities, industry trends, and customer priorities.
• Collaborate with global and UK teams to industrialise reusable assets, accelerators, frameworks, and reference architectures.

Sales and Pursuit Support:

• Coordinate with Market Units to identify, qualify, and progress opportunities.
• Lead solution workstreams within strategic pursuits and large-scale bids.
• Develop value propositions, business cases, proposal content, and commercial strategies.
• Provide leadership throughout the pursuit lifecycle, from qualification to contract signature.

Executive Stakeholder Engagement:

• Engage confidently with senior IT leaders, CxOs, Board, and senior executive stakeholders.
• Facilitate strategic workshops and executive discussions.
• Present complex business and technology solutions clearly and compellingly.
• Influence decision-making through industry insight, market knowledge, and solution expertise.

Storytelling and Communication:

• Craft compelling executive narratives, presentations, proposals, and solution collateral.
• Simplify complex concepts into clear business messaging.
• Credibly present how emerging AI technologies transform services.
• Develop persuasive storylines for business and technology audiences.

Leadership Expectations:

• Provide visible leadership across strategic pursuits and client engagements.
• Coach and mentor solution teams and emerging solution architects.
• Promote collaboration across Market Units, Sales, Delivery, Industry Teams, and Global ADM Communities.
• Drive innovation and continuous improvement within the ADM Centre of Excellence.

Your skills and experience

Business and Client Leadership:

• Proven ability to engage and influence CxO-level stakeholders.
• Strong consulting, stakeholder management, and relationship-building capability.
• Demonstrated success in shaping large-scale transformation opportunities and strategic outcomes.

Solution and Delivery Expertise:

• Extensive experience designing and leading complex Managed Service solutions.
• Strong understanding of ADM, AI, Agile, DevOps, Product-Centric Delivery, Application Modernisation, Cloud and Automation.
• Experience developing transition, transformation, service management, and operating model solutions.

Commercial Acumen:

• Strong commercial awareness and financial modelling capability.
• Experience developing compelling business cases and investment propositions.
• Ability to balance value creation, risk mitigation, and competitive positioning.

Communication and Storytelling:

• Exceptional executive communication, presentation, and storytelling skills.
• Ability to simplify complex business and technology concepts.
• Strong proposal writing and workshop facilitation skills.

Personal Attributes:

• Strategic thinker with strong business and commercial acumen.
• Credible relationship builder with strong executive presence.
• Innovative, outcomes-focused, self-motivated, and resilient.
• Recognised as a trusted advisor, thought leader, and ambassador for Capgemini.

Success Measures:

• Increased win rate across strategic ADM pursuits.
• Growth in qualified Managed Services opportunities and revenue.
• Strong executive stakeholder engagement and satisfaction.
• Development and adoption of differentiated reusable ADM solution assets.
• Contribution to UK ADM strategic objectives and market positioning.

We are a Disability Confident Employer

Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme.

As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:

• Declare they have a disability, and 
• Meet the minimum essential criteria for the role

Please opt in during the application process.

Your security clearance

To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. 

To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.

Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.

Make it real – what does it mean for you?

Your wellbeing 
You’d be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.  To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy. 

Impactful Experiences
You will reimagine what’s possible: creating value for the world’s leading organisations through technology to build a sustainable, more inclusive future. You will work with a range of clients all with a unique set of business, technological and societal ambitions, which will make a real impact across the UK.

Why you should consider Capgemini

Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask.  But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts.  A powerful source of energy that drives us all to find new ways technology  can help us reimagine what’s possible. It’s why, together, we seek out opportunities that will transform the world’s leading businesses. And it’s how you’ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you’ll build the skills you want. And you’ll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is.  

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion. 

Make it real | www.capgemini.com