Lead Business Analyst

Job Description

As an Engagement Product Business Analyst specializing in Product & Business Analysis, with expertise in Legal and other regulated domains, Finance & Banking and Business and IT Operations processes, Gen AI, Artificial Intelligence/Machine Learning skills, you will play a pivotal role in client interactions and project delivery. With over 11+ years of experience, your responsibilities will include gathering client requirements, analysing business processes, and leveraging your expertise to integrate cutting-edge AI/ML technologies to deliver high impact solutions.

Qualifications

• Good knowledge on Legal, knowledge of Finance and Accounting or Banking/Insurance domains. Familiarity with supply chain and customer and IT operational business knowledge.
• Extensive experience in end-to-end process automation in any one area of ITOPs, P2P, O2C, R2R, Finance, Banking, or Supply Chain.
• Comprehensive understanding of client applications including ERP and Production Ops workflows.
• A Bachelors/ Masters degree in Business Administration, Finance, Accounting, Computer Science, or a related field is usually required. Advanced degrees such as an MBA or relevant certifications in business analysis or project management can be advantageous.

Roles and Responsibilities

1.    Client Engagement:

• Collaborate closely with clients to understand their business objectives, challenges, and requirements.
•  Establish and maintain strong relationships with key stakeholders throughout the engagement lifecycle.

2.    Requirements Analysis:

•  Gather and analyze client requirements related to different business processes, Gen AI, and AI/ML integration.
• Translate client needs into actionable insights, ensuring alignment with industry best practices.

3.    Gen AI and AI/ML Integration:

• Contribute expertise in integrating Agentic AI, Generative AI and advanced AI/ML technologies to enhance product features.
• Create solution proposal with As - Is, To – be process details along with complete requirements gathered from client in more effective way.
•  Collaborate with development teams to ensure seamless integration of Agentic AI/ML solutions based on client requirements.

4.    User Story Development:

•  Develop detailed user stories with acceptance criteria, focusing on client-specific requirements and expectations.
• Prioritize user stories based on business value, client impact, and technical feasibility.

5.    Project Delivery:

• Play a key role in project planning and delivery, ensuring alignment with client expectations and project timelines.
• Work closely with cross-functional teams to ensure successful implementation.

Your security clearance

To be successfully appointed to this role you will need to undergo Baseline Personnel Security Standard
checks.
There are no nationality or residency restrictions, although if you have resided outside of the UK within the last
3 years, further checks may be required.
There are other criteria and check required for BPSS, and throughout the recruitment process, you will be
asked questions about your security clearance eligibility such as, but not limited to, country of residence and
nationality

We are a Disability Confident Employer

Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability
Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all
candidates who:

• Declare they have a disability, and
• Meet the minimum essential criteria for the role.

Please opt in during the application process.

Make it real – what does it mean for you?

You’d be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally
important to us as an organisation. We see a healthy and happy workforce a critical component for us to
achieve our organisational ambitions.
To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and
we have invested in wellbeing apps such as Thrive and Peppy.
You will be joining one of the World’s Most Ethical Companies®, as recognised by Ethisphere® for 12
consecutive years. We live our values by making ethical business choices every day. Working ethically is at the
centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of.
Capgemini. Make it real

Why you should consider Capgemini

Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. When you
join Capgemini, you’ll join a thriving company and become part of a collective of free-thinkers, entrepreneurs
and industry experts. We find new ways technology can help us reimagine what’s possible. It’s why, together,
we seek out opportunities that will transform the world’s leading businesses, and it’s how you’ll gain the
experiences and connections you need to shape your future. By learning from each other every day, sharing
knowledge, and always pushing yourself to do better, you’ll build the skills you want. You’ll use your skills to
help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but
making the world a better place rarely is.

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible
business value. We imagine the future of organisations and make it real with AI, technology and people. With
our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in
more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and
strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and
business operations. The Group reported 2024 global revenues of €22.1 billion.
Make it real | www.capgemini.com