GEN AI Solution Architect

About the Job you are considering:

The Gen AI Architect is responsible for designing, architecting, and implementing enterprise-grade Generative AI solutions tailored for the insurance industry. This role focuses on leveraging large language models (LLMs), AI/ML frameworks, and cloud-native services to transform core insurance processes such as underwriting, claims processing, policy servicing, and customer engagement.

The architect will collaborate with business stakeholders, data teams, and engineering teams to identify high-impact use cases, define AI strategy, and deliver scalable, secure, and compliant AI solutions aligned with regulatory requirements in the insurance sector.

Hybrid working:

The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.

Your Role:

• Defining and evolving the enterprise GenAI and broader AI architecture roadmap aligned with AXAs data and digital strategy.
• Leading the architectural design of an enterprise AI Trust and Controls layer to manage AI Trust risks such as Data risks eg toxicity sensitive data leakage Prompting risks eg prompt injection jail breaking Application and Security risks eg insecure output handling poisoned model usage etc.
• Innovating and reimagining business processes to take competitive advantage via the use of AI.
• Leading the design of enterprise solutions that embed LLMs GenAI and agentic automation into business workflows.
• Ability to liaise with integration teams to support design and delivery endtoend across structured and unstructured data sources and platforms such as Databricks Microsoft 365 SharePoint Salesforce Guidewire ServiceNow Workday etc.
• Providing technical leadership and guidance for pilot and solution delivery teams building reference implementations and scaling successful patterns.
• Partnering with security platform and engineering teams to enable LLMOps and AgenticOps capabilities prompt lifecycle management model observability caching evaluation and governance.

Your Skills:

• Strong understanding of AI Gov Ops and AI Observability market landscape such as solutions frameworks and libraries and architectural approaches to implementation of preventative detective and corrective AI risk control.
• Working knowledge of AI governance frameworks such as ISOIEC 42001 NIST AI RMF or EU AI Act and an understanding of responsible AI frameworks and ethical principles for design.
• Strong solution architecture experience in enterprise environments ideally spanning cloud data API integration and business applications.
• Experience designing andor integrating AIpowered systems into operational workflows including intelligent assistants generative search intelligent summarisation automation platforms or AIenabled UIs.
• Knowledge of GenAI models and GenAI application patterns including retrieval augmented generation RAG and agent based architectures and orchestration frameworks.
• Experience with messaging technologies event mesh concepts and API driven integration.
• Strong stakeholder engagement skills ability to work across architecture security business engineering and data teams data protection data risks AI governance to shape pragmatic future facing AI solutions

We are a Disability Confident Employer:

Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:

• Declare they have a disability, and 
• Meet the minimum essential criteria for the role.

Please opt in during the application process.

Make It Real (what does it mean for you):

• You’d be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organization.  We see a healthy and happy workforce a critical component for us to achieve our organizational ambitions. 
  To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.
• You will be empowered to explore, innovate, and progress. You will benefit from Capgemini’s ‘learning for life’ mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.
• You will be joining one of the World’s Most Ethical Companies®, as recognized by Ethisphere® for 13 consecutive years. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of.

Why you should consider Capgemini:

Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask.  When you join Capgemini, you’ll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts.  We find new ways technology can help us reimagine what’s possible.  It’s why, together, we seek out opportunities that will transform the world’s leading businesses, and it’s how you’ll gain the experiences and connections you need to shape your future.  By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you’ll build the skills you want. You’ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.