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M365 Digital Workplace Expert
M365 DIGITAL WORKPLACE EXPERT
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
YOUR ROLE
Your main responsabilities will be:
- Produce and update UX, adoption, and white‑label documentation for Workplace Products.
- Manage the Workplace Adoption Network community and lead monthly meet‑ups.
- Maintain and enhance the “One Workplace Experience” reference platform.
- Design and implement user feedback loops to drive continuous improvement with Product Managers.
- Support entities during Workplace Product deployments through training, change management, and coordination with IT Support and security teams.
YOUR PROFILE
- 3+ years in Digital Workplace, User Adoption, or Functional IT roles.
- Strong knowledge of M365 ecosystem (Teams, OneDrive, SharePoint, Windows 10/11).
- Experience with user adoption, UX best practices, and training delivery.
- Excellent documentation skills.
- Understanding of IT Support workflows and ITIL concepts.
- Familiarity with change management frameworks (Prosci/ADKAR, ITIL Change).
- Strong communication and stakeholder‑management abilities.
- Community management experience (IT Support, L2/L3, adoption networks).
- Collaborative mindset, able to work with Security, IAM, and Cyber teams.
- Organized, proactive, and comfortable coordinating across multiple entities.
- Portuguese and English fluent.
WHAT YOU'LL LOVE ABOUT WORKING HERE?
- At Capgemini Portugal we have a flexible and dynamic work environment. Flexibility enables a better work-life balance and gives more flexibility to the employee to manage the working hours, as well if he works at the office or remotely, according with the company’s hybrid work policy;
- We have local programs that promote people growth, reskill and new skills development (Career Acceleration Programs);
- We promote an empowering environment with autonomy and peers' relationships among the top scores of our Monthly Employees' feedback; Next to this, we also offer an attractive compensation package and benefits such as Health and Life insurance, as well as Referral program with bonuses for talent recommendations and other fringe benefits according with our partnerships in force.
- Capgemini Portugal is an equal opportunity employer. We promote equality and dignity in all aspects of recruitment and employment, as well as employment offers and promotions made according with competence and ability or performance, respectively.
ABOUT CAPGEMINI
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.
Get the future you want | www.capgemini.com
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Lisboa, PT
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