Incident Manager

CAPGEMINI ENGINEERING

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same. 

YOUR ROLE

• Review configuration MOPs to ensure there are no errors or conflicts.
• Ability to to apply on different vendors and environments (CLI/GUI).
• Perform Pre/Post checks.
• Perform TopN reports for different network  topics.

YOUR PROFILE

• Knowledge of IP networks and different concepts.
• Experience with different vendors (Juniper,Cisco,Fortinet,Efficient IP).
• Familiarized with BMC Remedy ITSM system for CR’s/INC’s management and other used tools (Solarwinds, Sevone, MobaExterm, etc).
• Good knowledge of different office tools (Outlook, Excel, OneNote, etc).

WHAT YOU’LL LOVE ABOUT WORKING HERE

• Join a multicultural and inclusive team environment. 
• Enjoy a supportive atmosphere promoting work-life balance. 
• Engage in exciting national and international projects. 
• Hybrid work. 
• Your career growth is central to our mission. Our array of career growth programs and diverse professionals are crafted to support you in exploring a world of opportunities. 
• Training and certifications programs. 
• Health and life insurance. 
• Referral program with bonuses for talent recommendations. 
• Great office locations. 

ABOUT CAPGEMINI

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology, and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations.