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Transformation BA

Job Description

  • End-to-end functional business analyst skills.
  • Requirements gathering requirements across a mix of business, operations and technology focused projects.
  • Overall financial services industry knowledge with specific functional domain expertise.
  • Strong business-acumen and business sense (eg. understanding of how design enablers underpin business benefits).
  • Experience in business case development or change implementation activity.
  • Excellent decision making and problem-solving ability.
  • Strong communication (to convince and influence stakeholders towards a business decision, dealing with different interests and resolving disagreements and conflicts, and sometimes needing to challenge poor requirements and design decisions, negotiation skills).
  • Experience working with senior stakeholders and lead meetings/workshops.
  • Experience in delivering change into different audiences and managing implementation in banking environments.
  • For senior roles, experience working in large and complex projects, global environment.

Job Qualification

Mandatory languages:

  • Strong command in English.
  • Spoken Mandarin/Cantonese, read & write is ideal (good enough if only able to understand & sit-in meetings held in Mandarin/Cantonese).

 

Must have functional domain expertise in any of the following areas:

  • Wealth Management, Private Banking & Investment Banking
  • Transaction Banking & Payments
  • Digital Banking (Internet & Mobile Banking)
  • AI-Enabled Solutions & Process Automation & Streamlining
  • Customer Onboarding Journeys & Customer Accounts
  • Life Insurance-related Transformation Initiatives
  • Others - banking & banking Tech related domains
Ref. code:  298952
Posted on:  3 Mar 2026
Experience Level:  Executives
Contract Type:  Permanent
Location: 

Kuala Lumpur, MY

Brand:  Capgemini
Professional Community:  Business Analysis

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