AI - Engagement Manager

Job Description

Main Delivery responsibilities
•    Ensure engagements are suitably resourced to execute contracted commitments; ensure approved staff are appointed to defined roles
•    Establish and operate the required Delivery Management processes, regimes and rituals (including but not limited to the suitable adoption of UPM/USM)
•    Maintain commercial adherence and rigor across the engagement through a contract change process (including audit trail regime)
•    Maintain an accurate and realistic plan to the end of the contracted obligation/estimated completion date, to a suitable level of detail
•    Include Gant and Risk/Issue register 
•    Ensure Estimates To Complete (ETC), Estimate At Completion (EAC) and DVI are accurately forecast in line with defined finance principles
•    Ensure invoices are timely, accurate and paid
•    Communicate to the team about status, issues and opportunities in a balanced way, brokering/negotiating where conflicts arise
•    Organize and steer the engagement team

Job Description - Grade Specific

Required skills and experience
•    Bachelor’s degree in computer science, Artificial Intelligence, or related technical fields.  (Master’s degree is preferred).
•    EM Certification (minimum foundation level or adequate higher level according to engagement complexity)
•    Proven track record in operational management and in project delivery
•    Ability to manage customer crisis
•    Communication and people management skills
•    Problem solving skills
•    Technical expertise in AI and machine learning, particularly in building and deploying LLMs and transformers.
•    Experience with cloud services (AWS, Azure, Google Cloud) and on-premises deployments, focusing on scalability and security of AI deployments. 
•    Strong knowledge of in-context learning, fine-tuning, zero-shot learning, few-shot learning, and prompting techniques.
•    Ability to work collaboratively in a fast-paced, team-oriented environment.