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Senior Order Management and Logistics officer 1

Job Description

Order Management and Logistics Analyst ensure timely order fulfilment, from order entry to delivery, ensuring timely and accurate shipments. This role requires coordinating with various departments, optimizing logistics operations.

Job Description - Grade Specific

Key responsibilities encompass: Technical Excellence: Transportation Management Systems TMS,Warehouse Management Systems WMS, Order Management Systems OMS, and Route Optimization Software oversees the entire order fulfillment and logistics process, ensuring efficient and timely delivery of products. This role involves strategic planning, coordinating with suppliers and customers, managing inventory levels, and leading a team to optimize logistics operations and enhance customer satisfaction

YOUR TASKS

  • Coordinate and execute secondary logistics shipments
  • Manage order creation and shipment instructions in systems
  • Monitor end-to-end shipment performance and ETAs
  • Identify and resolve delays, risks, and service issues
  • Act as escalation point for complex disruptions
  • Collaborate with Customer Service, RDCs, 3PLs, and partners
  • Manage claims, discrepancies, and stock movements
  • Drive continuous improvement and prioritize logistics activities

YOUR PROFILE

  • Min. 6 years of experience in logistics or supply chain
  • Bachelor’s degree in a relevant field
  • Strong knowledge of transportation and distribution processes
  • Experience with ERP/logistics systems (SAP preferred)
  • Advanced analytical and problem-solving skills
  • Strong Excel and reporting capabilities
  • Excellent communication and stakeholder management skills
  • Fluent English and ability to work in complex environments

WHAT YOU'LL LOVE ABOUT WORKING HERE

  • Practical benefits: yearly financial bonus, private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and access to NAIS benefit platform.
  • Award-winning development programs to support your career at every stage. Connected Manager - our leadership development program has already helped over 300 employees accelerate their growth!
  • Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings.
  • Cutting-Edge Technology: Position yourself at the forefront of IT innovation, working with the latest technologies and platforms. Capgemini partners with top global enterprises, including 145 Fortune 500 companies.
  • Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.

Get to know us

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.

Do you want to get to know us better? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska. You can also find us on YouTube. 

About Capgemini
Ref. code:  511350
Posted on:  Jul 1, 2026
Experience Level:  Experienced Professionals
Contract Type:  Permanent
Location: 

Kraków, PL Lublin, PL Katowice, PL Opole, PL Warszawa, PL Gdańsk, PL Poznań, PL Wrocław, PL

Brand:  Capgemini
Professional Community:  Supply Chain

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