Senior Analyst HR Operational Excellence

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your role

As an HR Data Process Excellence & Strategy Lead, you will drive improvements in HR and Talent processes through data-driven insights. You will collaborate with Process Strategy Leads, Client and operational teams to identify opportunities, build business cases, and deliver measurable impact on efficiency, productivity, and customer satisfaction.

Your tasks

• Advise on process improvement and HR business process analytics
• Perform deep-dive analysis of HR datasets (queries, interactions, transactions, content)
• Identify trends, patterns, and drivers of process performance
• Translate insights into clear business recommendations and presentations
• Analyse employee feedback, surveys, and sentiment data
• Support decision-making through structured insights and reporting
• Work with HR systems (e.g. Workday, SuccessFactors, ServiceNow, Qualtrics, etc.)
• Improve data collection, reduce manual work, and leverage automation
• Collaborate with cross-functional teams to deliver client value

Your profile

• 3+ years of experience in analytics, reporting, or process excellence
• Proven experience in process optimisation within complex organisations
• Strong data-driven mindset (KPIs, dashboards, metrics)
• Knowledge of Continuous Improvement methodologies (Lean, Six Sigma, Agile)
• Strong analytical, problem-solving, and stakeholder management skills
• Proactive, ownership-driven, and improvement-oriented mindset
• Familiarity with HR systems and digital tools

Nice to have:

• Certifications (Lean Six Sigma, Agile, PRINCE2)
• Experience in HR, shared services, or outsourcing
• Knowledge of tools such as Power BI, SQL or workflow platforms

What You'll love about working here

• Practical benefits: yearly financial bonus, private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and access to NAIS benefit platform.
• Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, TED Talks and Udemy Business materials and trainings.
• Cutting-Edge Technology: Position yourself at the forefront of IT innovation, working with the latest technologies and platforms. Capgemini partners with top global enterprises, including 145 Fortune 500 companies.
• Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.

Get to know us

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.

Do you want to get to know us better? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska. You can also find us on YouTube. 

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion.