Microsoft Copilot & Azure AI Business Analyst

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

YOUR ROLE

As an Agentic AI Business Analyst focused on Microsoft technologies, you will be a strategic partner in shaping the future of enterprise transformation through the lens of Agentic AI. Your role is to uncover and articulate opportunities for automation and innovation by aligning cutting-edge AI capabilities with complex business challenges. You will bridge the gap between business needs and technical execution, ensuring that AI-driven solutions are not only technically sound but also intuitive, user-centric, and impactful. This position requires a strong focus on user experience, service design, and the ability to translate business objectives into actionable insights that drive measurable value.

You will serve as a key liaison between stakeholders and technical teams, using AI tools to enhance traditional business analysis practices. Your work will influence how organizations adopt and scale Agentic AI, ensuring that solutions are designed with a deep understanding of business processes, user expectations, and operational goals.

YOUR TASKS

In this role, you will identify, quantify and evaluate opportunities for transformation and automation across business processes using Agentic AI. You will lead transformation ideation efforts, applying structured frameworks to generate innovative solutions that address real business needs. Your responsibilities include analyzing industry trends and platform capabilities to inform strategic decisions and collaborating with stakeholders to define and refine requirements for AI-powered solutions.

You will work closely with Solution Architects to ensure that AI implementations are aligned with business value, user experience, and process design best practices. Additionally, you will support data-driven decision-making by analyzing process performance, promoting reusability, and understanding the broader implications of automation. Your role will also involve continuous learning and adaptation to emerging AI tools and methodolog

YOUR PROFILE

• Minimum 3 years of experience identifying transformation and automation opportunities within business processes.
• Proven success or strong familiarity with Generative AI and/or Agentic AI solutions.
• Awareness of Microsoft Agentic AI technologies such as Copilot Studio, Azure Agentic AI services, and Azure AI Foundry.
• Strong ideation skills with the ability to apply structured innovation frameworks to process and solution design.
• Foundational understanding of Agentic AI concepts and their application in business environments.
• Excellent critical thinking and problem-solving skills, with the ability to navigate ambiguity and make informed decisions.
• Strong presentation and communication skills, including the ability to create compelling PowerPoint materials.
• Experience in identifying opportunities for AI-driven transformation within enterprise settings.
• Working knowledge of business case development and ROI analysis.

NICE TO HAVE

• Background in business process, experience, or service design.
• Familiarity with the development lifecycle of Agentic AI applications, including automated code generation, smart debugging, and testing automation.
• Understanding of bias detection, mitigation practices, and ethical AI development.
• Consulting experience or prior work in a client-facing business analyst role.

WHAT YOU’LL LOVE ABOUT WORKING HERE

• Practical benefits: private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and 40+ options on our NAIS benefit platform, including Netflix, Spotify or Multisport.
• Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home thanks to HO package (including laptop, monitor, and chair). Ask your recruiter about the details.
• Early support thanks to Buddy Programs: learn in the flow of work alongside our experts who collaborate on top-tier solutions for global enterprises, including 145 Fortune 500 companies.
• Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings.

GET TO KNOW US

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.

Do you want to get to know us better? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska. You can also find us on TikTok! — @capgeminipl.

ABOUT CAPGEMINI

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.