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Lead Infrastructure Engineer

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your role

As a Lead Infrastructure Engineer for Poland, you will serve as the primary representative of the Network Services organization to CIS and BSv leadership teams. You will oversee critical network operations, guide technical teams, manage major incidents, and ensure seamless service delivery across a complex enterprise environment. This role blends deep technical expertise with strong leadership, communication, and operational excellence.

Your tasks

  • Stakeholder & Business Alignment: Ensure continuous alignment between network operations and business priorities, translate business needs into actionable technical strategies.
  • Escalation Management: serve as the final point of contact for critical (P1/P2) network outages, lead Major Incidents and Potential Major Incidents, ensuring rapid service restoration, coordinate with global network teams and vendors to drive efficient troubleshooting, engage the appropriate technical experts and manage Root Cause Analysis (RCA) to prevent recurrence.
  • Service Delivery: oversee 24/7 support operations, including rotational schedules and on-call structures, ensure operational readiness, process adherence, and performance across all support teams, monitor SLA compliance and implement continuous improvements to operational efficiency.

Your profile

  • Minimum 8+ years experience in Network Engineering, with at least 3 years in a technical lead or managerial role.
  • Bachelor’s degree in IT, Computer Science, or a related field (or equivalent experience).
  • Certifications: CCNP (Preferred), CCIE (Preferred)
  • Good knowdlege on Switching and Routing especially on BGP, OSPF, VPC, and MLAG within Cisco and Arista environments.
  • Proven experience managing Cisco ASA, Fortigate, and Checkpoint; deep knowledge of Cisco ISE.
  • Expert-level packet capture analysis and performance tuning for WAN accelerators.
  • Practical knowledge of Network-as-Code (Ansible/Python) to streamline repetitive tasks.
  • Fluent English with the ability to simplify technical jargon for non-technical executives.
  • A "see-it-through" mindset for complex customer issues and long-term projects.

What You'll love about working here

  • Practical benefits: company car, yearly financial bonus, private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and access to NAIS benefit platform.
  • Award-winning development programs to support your career at every stage. Connected Manager - our leadership development program has already helped over 300 employees accelerate their growth!
  • Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform TED Talks and Udemy Business materials and trainings.
  • Cutting-Edge Technology: Position yourself at the forefront of IT innovation, working with the latest technologies and platforms. Capgemini partners with top global enterprises, including 145 Fortune 500 companies.
  • Power to build a sustainable, more inclusive future: Be the change and engage in our initiatives like IT Girls rEvolution Academy, CharITy Hackathon, Tree Planting or Grant Program.

Get to know us

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.

Do you want to get to know us better? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska. You can also find us on YouTube. 

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion.

Ref. code:  442706
Posted on:  20 Mar 2026
Experience Level:  Experienced Professionals
Contract Type:  Permanent
Location: 

Kraków, PL Opole, PL Gdańsk, PL Poznań, PL Wrocław, PL Lublin, PL Katowice, PL Warszawa, PL

Brand:  Capgemini
Professional Community:  Cloud Infrastructure Management

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