Junior Credit & Collections Specialist (with German)

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your role

As a  Junior Credit & Collections Specialist you will support Accounts Receivable processes by managing customer payments and ensuring timely cash collection. You will play a key role in maintaining cash flow, building relationships with customers, and resolving payment issues. This role offers the opportunity to develop negotiation and communication skills in an international business environment.

Your tasks

• Monitor and collect outstanding receivables.
• Manage a portfolio of customers and achieve cash collection and ageing targets.
• Contact customers to follow up on overdue invoices and negotiate payment solutions.
• Handle customer queries, support dispute resolution, and escalate complex cases when needed.
• Build and maintain strong relationships with external customers and internal stakeholders.
• Ensure compliance with company policies and continuously improve collection processes. 

Your profile

•  Very good command of German (C1) and English (minimum B2).
• Minimum 1 year of experience in Collections, Accounts Receivable, Customer Service, or a related field.
• Strong communication skills and  customer-oriented mindset.
• Analytical thinking and ability to manage priorities effectively.
• Very good knowledge of MS Office tools (especially Excel).
• Bachelor’s degree. 

What You'll love about working here

• Well-being culture: medical care with Medicover, private life insurance, and sports card. But we went one step further by creating our own Capgemini Helpline offering therapeutical support if needed and the educational podcast "Let's talk about wellbeing" which you can listen to on Spotify.
• Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Build your development path through internal mobility, mentoring, professional communities, and close support from a People Manager. 
• Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.
• Award-Winning Stability & Culture: Become part of an organization celebrated as "Top Employer Poland 2026" - in the audit our stable and supportive work environment scored 100%!

Get to know us

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.

Do you want to get to know us better? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska. You can also find us on YouTube. 

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations.