IMS Tower Lead with French

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

YOUR ROLE

Infrastructure Management Services Tower Lead is a solutions architecture role within Presales & Solutioning team. As IMS Tower Lead, you are responsible for delivering robust, optimized, and cost-effective Infrastructure Management Services solutions. Collaborating with the team, you go beyond traditional standards to develop innovative strategies that drive growth, enhance client satisfaction, and position Capgemini at the forefront of the rapidly evolving cloud computing market.

YOUR TASKS

• Taking end-to-end responsibility for the solution across transition, run, and transformation in the IMS Tower area.
• Developing IMS Tower solution-related elements with the support of specialists such as the BID Manager, Solutions Architect, and Solution Specialist.
• Providing detailed costing model, including inputs from SMEs, licenses, 3rd party services, HW/SW, etc.
• Working with other members of the IMS Tower team to align on solutions RACI and RAIDE and to avoid gaps and overlaps.
• Clearly articulating the basis of any subcontractor/supplier (e.g.: OSS provider or software supplier) quotes, including assumptions and exclusions, and the validity period of pricing – working directly with Capgemini procurement or subcontractors.
• Supporting the Commercial Lead with the draft/mark-up of the schedules relating to your part of the solution (SoW, SLA, etc.).
• Driving end-to-end process services related to Request for Information (RFI) or Request for Proposal (RFP) responses and winning client engagements.
• Preparing and delivering solutions, product presentations, and demonstrations to customers.
• Bringing in market intelligence from a portfolio "competitiveness" standpoint, both from the global and regional markets. Key areas are analyzing the client buying patterns, price points, and third-party analyst views on the portfolio.
• Having a good grasp of similar portfolios available in the market, with the ability to analyze, stitch, and customize some of the core portfolio services and solutions, as per specific client needs.
• Recognizing potential transformation opportunities and their impact on the run.

YOUR PROFILE

General

• At least five years of experience in presales solutions with an emphasis on end-to-end Solution Management (Run services and Project area).
• At least three of operational and services delivery experience in the following streams with in-depth domain expertise in at least two of the following streams: Server (e.g.: Wintel, Linux, Unix), Storage (e.g.: NAS NetApp, SAN VMAX), Network (e.g.: Cisco Nexus, Cisco Meraki), Databases (e.g.:  Oracle, SQL, DB2, MySQL, PostgreSQL), and Middleware (e.g.: WebSphere).
• Aptitude in cost estimations Infrastructure Management Services and delivering information from the market and preparing strategy for a specific BID ie.: taking part in full pre-sales lifecycle from RFI responses/requirements analysis, running a scoping exercise or engaging in a prototype of concept for agreed requirements.
• Fluent English and French, both spoken and written.

Technical

• Wide understanding and knowledge of network server management tools, infrastructure management platforms, automated monitoring & alerting systems, troubleshooting software, configuration management database (CMDB) software, and IT asset & inventory management tools.
• Proficiency in developing formal sales proposals, and responses to RFIs, RFPs, RFQs.

Commercial

• Understanding and identifying non-standard requirements and drafts e.g.: SoW, SLA, cost models, business cases, proposal responses, proposal presentations and project plans.
• Demonstrate experience presenting technical topics in front of a senior audience, including CxO levels.

Management

• Solutions management in BID team working within IMS Tower; ability to coach, steer, challenge, and guide.

Customer engagement

• Developed proficiency in performing presales level consulting and due diligence type work for complex deals to ensure smooth transition to actual delivery teams.

Financial

• Costing skills and understanding of competitive benchmarks/metrics for IMS Tower, creating Cost Models, and Statements of Work.
• Estimation of labor intensity and experience in creating labor intensity estimates for human resource effort.

WHAT YOU’LL LOVE ABOUT WORKING HERE

• Well-being culture: medical care with Medicover, private life insurance, and Medicover Sport card. But we went one step further by creating our own Capgemini Helpline offering therapeutical support if needed and the educational podcast "Let's talk about wellbeing" which you can listen to on Spotify.
• Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings.
• Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.
• Continuous feedback and ongoing performance discussions thanks to our performance management tool GetSuccess supported by a transparent performance management policy.

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