Credit and Collections Specialist / Senior Specialist with Dutch or German

YOUR ROLE

Leveraging deepening knowledge of Collections, The Collections Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their domain expertise means they are responsible for chasing outstanding invoices from customers of our clients

YOUR TASKS

• Monitoring aging reports and analyzing customer accounts to identify overdue balances.
• Proactively contacting customers via phone, email, and written correspondence to follow up on outstanding payments and negotiate repayment plans.
• Maintaining accurate and up-to-date records of customer interactions, payment commitments, and account status within the accounting system.
• Investigating and resolving billing discrepancies, disputes, or other issues that may impact timely payments. 
• Collaborating with cross-functional teams to ensure seamless communication and resolution of issues affecting payment processing.

YOUR PROFILE

• Proven experience in collections, accounts receivable, credit management, invoicing, or a related financial function.
• Fluency in Dutch or German (minimum B2) and English (minimum B2) is required.
• Practical knowledge of SAP is an asset. 
• Strong analytical and problem-solving skill.
• A degree in economics, finance, or a related field is preferred, though candidates from diverse backgrounds are also encouraged to apply.

WHAT YOU’LL LOVE ABOUT WORKING HERE

• Practical benefits: yearly financial bonus, private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and access to NAIS benefit platform.
• Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings.
• Cutting-Edge Technology: Position yourself at the forefront of IT innovation, working with the latest technologies and platforms. Capgemini partners with top global enterprises, including 145 Fortune 500 companies. 
• Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.

GET TO KNOW US

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.

Do you want to get to know us better? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska. You can also find us on TikTok! — @capgeminipl.

ABOUT CAPGEMINI

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. 
 

Apply now!