C2C Business Transformation Analyst

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your Tasks

• Support business transformation initiatives within Cash‑to‑Cash (C2C) processes, including Order Management, Billing, Accounts Receivable, Credit Management, Collections and Dispute Management.
• Contribute to process design, TOM development and maturity / benchmarking assessments under guidance of senior team members.
• Prepare project documentation such as current‑state and target‑state processes, process issues, improvement opportunities, business requirements and solution descriptions.
• Support continuous improvement initiatives by applying basic CI frameworks and transformation assets (e.g. Lean principles, benchmarking approaches).
• Assist in ERP and platform‑enabled transformation projects (e.g. SAP S/4HANA, SAP ECC, Oracle) and assessments of C2C‑related tools and technologies.Support data collection, validation and analysis, and help transform findings into client‑ready insights and recommendations.
• Assist with preparing presentations, workshops and meetings for client and internal stakeholders.
• Develop consulting skills including structured problem solving, analytical thinking, storytelling and professional communication.
• Stay informed on automation, intelligent workflows, RPA and GenAI/Agentic solutions, supporting adoption of transformation methodologies and assets.

Your Profile

• At least 2 years of experience in Finance Operations, Business Transformation, Consulting or Shared Services environments, with exposure to C2C processes (Order to Cash / Accounts Receivable).
• Good understanding of C2C process flows, controls and key performance drivers.
• Experience supporting or preparing process documentation (process maps, narratives, SOPs, requirements).
• Exposure to at least one ERP system (SAP S/4HANA, SAP ECC, Oracle or similar).
• Awareness of C2C‑supporting tools and technologies (e.g. billing, collections, dispute or workflow solutions).
• Interest in process improvement, automation, RPA and GenAI‑enabled transformation.
• Strong analytical, communication and presentation skills.
• Fluent English (a minimum C1 level) and a Bachelor's degree (preferably in a relevant field).

What You'll love about working here

• Well-being culture: medical care with Medicover, private life insurance, and Sports card. But we went one step further by creating our own Capgemini Helpline offering therapeutical support if needed and the educational podcast "Let's talk about wellbeing" which you can listen to on Spotify.
• Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, TED Talks and Udemy Business materials and trainings.
• Continuous feedback and ongoing performance discussions thanks to our performance management tool GetSuccess supported by a transparent performance management policy.
• Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.

Get to know us

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.

Do you want to get to know us better? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska. You can also find us on YouTube. 

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations.