HR Operations | 0To 1 Year | Kolkata

Job Description

• Respond to client’s queries accurately (via phone, live chat, email and case management system).
• Process, maintain & administer HR transactions & provide support (across Talent development, Mobility, Workforce administration, talent acquisition, case management, HR helpdesk, remuneration, etc.).
• Process movements (transfers, relocations, international mobility, organization structure changes) and leave & absence requests.
• Provide clarification of HR policies and procedures.
• Manage assigned part of the process according to Capgemini methodology and/or agreed transition plan.
• Organize knowledge sharing sessions both within the team and cross teams.
• Update all required process documentation (process maps and procedures) and other documentation within agreed timeframes on the defined support tool.
• Liaison with third parties, vendors and multiple stake holders.

Primary Skills

• Reporting errors and issues to the Team leader on time.
• Ensuring quality and timeliness of work.