Delivery Excellence Manager (Black Belt in F&A)
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
YOUR ROLE
- Lead Lean, Kaizen, Six Sigma, Automation and Transformation initiatives across Finance & Accounting processes (P2P, O2C, R2R).
- Drive process diagnostics, value stream mapping, process improvement and operational excellence programs.
- Execute high-impact transformation projects delivering measurable business and financial outcomes.
- Identify and implement automation opportunities using RPA, GenAI, Agentic AI, OCR/IDP, workflow and process mining tools.
- Collaborate with Operations, Digital, Transition and Client Leadership teams to improve efficiency, controls and performance.
- Establish KPI governance, dashboards and performance management frameworks.
- Lead client workshops, governance reviews, Gemba walks and executive presentations.
- Coach and mentor Green Belts and Black Belts, ensuring successful delivery of improvement initiatives.
YOUR PROFILE
-
- 13+ years of experience, including 8-10 years in Continuous Improvement, Delivery Excellence, Business or Digital Transformation.
- Strong Finance & Accounting domain expertise across Procure-to-Pay (P2P), Order-to-Cash (O2C) and Record-to-Report (R2R).
- Experience in BPO, Shared Services, Global Business Services or Finance Transformation environments.
- Hands-on experience in Lean Six Sigma, process improvement, quality, risk and control frameworks.
- Strong capability in process diagnostics using data, process maps, SLAs, KPIs and stakeholder insights.
- Exposure to ERP and F&A technology platforms, process mining, workflow and automation tools.
- Proficiency in Power BI, Tableau, Advanced Excel, SQL, Python or similar analytics tools.
- Strong stakeholder management, client-facing communication and presentation skills.
WHAT YOU'LL LOVE ABOUT WORKING HERE
You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders.You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work.You will have the opportunity to learn on one of the industry's largest digital learning platforms, with access to 250,000+ courses and numerous certifications.At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges.
Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.
Make it real | www.capgemini.com
Kolkata, IN