ITSM Asset Manager with German

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

YOUR ROLE

The ITSM Asset Manager is responsible for the full lifecycle of hardware and software assets, ensuring accurate data in the CMDB and effective governance of Asset & Configuration Management processes. The role focuses on cost optimization, compliance, data quality, and close collaboration with IT, vendors, and service partners.

YOUR TASKS

• Manage and maintain IT Asset Management (ITAM) and SACM processes aligned with ITIL.
• Register new hardware and software assets and ensure accurate CI relationships in the CMDB.
• Conduct research on software renewals and identify savings opportunities.
• Work with vendors and internal teams to track entitlements, contracts, and renewal data.
• Identify and resolve gaps in the software renewal and SACM processes.
• Perform planned CMDB and asset audits (physical or automated) to ensure data accuracy.
• Support operational and ad‑hoc reporting, including SLA and quality checks.
• Reconcile contractual terms with deployed assets to determine renewal timelines.
• Ensure adherence to SACM standards, policies, and tool usage.
• Handle internal and external queries regarding asset and CI status.
• Collaborate with Change Management, Release Management, Data Quality, and Tool Support teams.

YOUR PROFILE

• Expertise in the Software Asset Management and Configuration Management lifecycle.
• Strong understanding of ITIL processes; ITIL Foundation required (higher levels a plus).
• Experience in ITIL‑aligned organisations and familiarity with Change/IMAC processes.
• Skilled in SAM and CMDB tools, including auto‑discovery solutions.
• Experience with software compliance, licensing, and vendor contract terms.
• 3+ years of experience in Software Asset or License Management.
• Strong analytical, technical, and organizational skills.
• Effective communication and stakeholder‑management abilities.
• Ability to assess options and recommend suitable solutions.
• Fluent in English and German (must‑have).

What You'll love about working here

• Practical benefits: yearly financial bonus, private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and access to NAIS benefit platform.
• Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, TED Talks and Udemy Business materials and trainings.
• Cutting-Edge Technology: Position yourself at the forefront of IT innovation, working with the latest technologies and platforms. Capgemini partners with top global enterprises, including 145 Fortune 500 companies.
• Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.

Get to know us

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.

Do you want to get to know us better? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska. You can also find us on YouTube. 

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion.