ESM Consultant (Change Manager with French)

Your role

You will take ownership of the Change Management process, ensuring that every change is assessed, approved, communicated, and implemented safely and effectively. Working closely with multiple teams, you will help protect service stability, coordinate recovery procedures, and support continuous improvement through structured reviews and clear communication.

Your tasks

• Register, categorize, and evaluate Changes, including impact and risk analysis.
• Ensure full approval is obtained before any Change is implemented.
• Chair Post Implementation Review meetings for your supported area.
• Review, monitor, and communicate the progress and outcomes of cross‑tower Changes.
• Coordinate documentation and activities related to disaster recovery plans.
• Supervise the installation of security patches.
• Support consistent application of Change Management processes and standards.
• Contribute to transparent communication between all stakeholders.

Your profile

• You communicate confidently in French, both spoken and written.
• You bring a proactive, positive attitude and resilience in daily work.
• You demonstrate strong organizational, communication, and coordination skills.
• You are comfortable working with the MS Office suite.
• You understand ITIL fundamentals and the Change Management process.
• You collaborate effectively across teams and maintain clear communication.
• You work with attention to detail and follow structured methods.
• You value continuous learning, and an ITIL certification is a plus.

What You'll love about working here

• Well-being culture: medical care with Medicover, private life insurance, and Sports card. But we went one step further by creating our own Capgemini Helpline offering therapeutical support if needed and the educational podcast "Let's talk about wellbeing" which you can listen to on Spotify.
• Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, TED Talks and Udemy Business materials and trainings.
• Continuous feedback and ongoing performance discussions thanks to our performance management tool GetSuccess supported by a transparent performance management policy.
• Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.

Get to know us

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.

Do you want to get to know us better? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska. You can also find us on YouTube. 

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion.