Application Service Owner (French)

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your role

We are looking for an experienced Application Owner responsible for ensuring the end-to-end performance, stability, and quality of assigned applications. The role combines operational governance, performance monitoring, and coordination of delivery, ensuring that applications meet both technical and business expectations throughout their lifecycle.

Your tasks

• Own the overall performance and reliability of assigned applications (technical and financial aspects)
• Monitor and drive application KPIs and SLAs (performance, availability, cost)
• Coordinate internal and external teams involved in application delivery and support
• Ensure smooth deployments and production readiness
• Oversee and coordinate data migrations and application changes
• Ensure accuracy and consistency of reporting related to application performance
• Drive continuous improvement initiatives to enhance service quality and user satisfaction
• Support the integration of new technologies and evolutions in the application landscape
• Act as a key point of contact for business stakeholders, understanding needs and translating them into actionable improvements

Your profile

• Strong experience in application management / application support (RUN)
• Ability to understand business processes and application dependencies
• Experience with performance monitoring, SLA/KPI follow-up, and reporting
• Strong coordination and stakeholder management skills
• Proactive mindset with ability to identify risks and propose improvements
• Ability to work in a complex, multi-team environment
• Strong proficiency in French (min. B2) is essential for this role.
• Analytical thinking and problem-solving mindset

Nice to have:

• Experience in application lifecycle management (build/run/transform)
• Knowledge of data migration or infrastructure environments
• Exposure to Agile / DevOps ways of working
• Experience in multinational delivery models

What You'll love about working here

• Well-being culture: medical care with Medicover, private life insurance, and Sports card. But we went one step further by creating our own Capgemini Helpline offering therapeutical support if needed and the educational podcast "Let's talk about wellbeing" which you can listen to on Spotify.
• Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, TED Talks and Udemy Business materials and trainings.
• Continuous feedback and ongoing performance discussions thanks to our performance management tool GetSuccess supported by a transparent performance management policy.
• Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.

Get to know us

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.

Do you want to get to know us better? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska. You can also find us on YouTube. 

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations.