Sales Operation Analyst with English

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your role

• Maintain deal support activities that sustain a sales opportunity flow in configuration, pricing, approvals and providing of a quotation to a customer for future orders;
• Responsible for reviewing customer agreements and processing new and add-on software purchases;
• Working together with client’s commercial team on Quoting and Order processing;
• Analyze customer contracts to ensure that the structure of pricing and licensing are consistent with price lists and company policies;
• Gathering information to perform analysis on how to best operationalize and respond to queries;
• Ability to undertake order clean-up and adherence to approval matrix for non-standard T&C.

Your profile

• English B2 and Baccalaureate diploma (mandatory);
• Previous experience with client interaction, in roles such as Customer Service Advisor, Invoice Processor, etc.;
• Previous experience in working with Excel and familiarity with other tools that help extract relevant info for a specific activity;
• Prior knowledge of operating with ticketing tools;
• Understanding of how contracts are structured;
• Strong communication and team skills, leadership, and initiative.

What you'll love about working here

• Flexible and dynamic work environment involving teams spread across different global locations;
• Communities with shared interests and identities, all working together to advance diversity, equity and inclusion within the workplace and society;
• Do you want to learn more? You will have access to various training programs and platforms (e.g.: content provided by Pluralsight, Harvard and Coursera);
• Attractive benefits package (meal tickets, medical services, Benefit online, Employee Share Option Plan).

Capgemini Romania is an equal opportunity employer. We promote equality and dignity in all aspects of recruitment and employment, and all offers of employment and promotions are made on the basis of performance, competence and ability.

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.

Get the future you want | www.capgemini.com

Apply now!