IT Disaster Recovery Consultant

Your Role

• Develop, implement, and enhance IT Disaster Recovery processes, procedures, and documentation.
• Lead and coordinate end‑to‑end DR planning, including strategy development, scope definition, scheduling, and communication.
• Conduct DR tests, manage test cycles, facilitate technical team preparation, and oversee execution and post‑test reporting.
• Communicate proactively with business owners, technical teams, and stakeholders on DR activities, business impacts, risks, and remediation plans.
• Prepare and deliver monthly DR reports, annual DR summaries, audit documentation, and responses to audit queries.
• Work closely with Customers, Delivery Managers, and Resolver Teams to determine priorities, requirements, timelines, and necessary resources.

Your Profile

• 6+ years of experience working with ITSM processes, especially in Disaster Recovery (DR) planning, execution, and governance.
• Proven ability to develop, apply, and improve DR processes, documentation, and compliance requirements.
• Hands‑on experience coordinating with Customers, Delivery Managers, Resolver Teams, and technical support groups.
• Skilled in conducting DR audits, data analysis, and configuration reviews to ensure consistency, accuracy, and DR readiness.
• Ability to prepare monthly and annual DR reports, manage audit responses, and lead discussions during audit meetings.

What you'll love about working here

• We recognize the significance of flexible work arrangements to provide support. Be it remote work or flexible work hours,you will get an environment to maintain healthy work life balance.
• At the heart of our mission is your career growth programs and diverse professions are crafted to support you in exploring a world of opportunities.
• Equip yourself with valuable certifications in the latest technologies such as AWS and Microsoft Azure.