Transformation Lead

Job Description

Responsibilities:

• Define, lead, and execute the transformation vision, ensuring alignment with the customer’s overall business objectives and strategy.
• Establish and oversee the transformation office to support project delivery, governance, and ongoing transformation initiatives.
• Provide executive level thought leadership and guidance on transformation methodologies, industry best practices, and technology adoption.
• Act as the primary point of contact between the customer and the transformation team, ensuring transparency and alignment at all levels of engagement.
• Oversee the end-to-end lifecycle of transformation projects, including initiation, planning, execution, monitoring, and closure.
• Establish clear metrics and KPIs to measure transformation progress and success.
• Build and maintain strong relationships with key stakeholders, including C-level executives, functional leaders, and external partners.
• Communicate transformation goals, progress, and outcomes to executive teams and other relevant stakeholders regularly.
• Lead cross-functional teams in developing new capabilities, overcoming organizational challenges, and driving change.
• Champion change management processes to ensure smooth adoption of new technologies and ways of working.
• Drive the development of training and development initiatives to build required capabilities.
• Identify, assess, and mitigate risks related to the transformation program, ensuring that initiatives are delivered on time, within scope, and on budget.
• Set up robust governance structures to monitor progress and ensure accountability at all levels of the transformation process.
• Resolve roadblocks and manage conflicting priorities to ensure continuous progress.
• Stay ahead of emerging technologies and trends, advising on their relevance and application to the customer’s transformation.
• Lead budget planning, resource allocation, and financial tracking for the transformation program
• Monitor and control transformation-related expenditures to ensure efficient use of resources and delivery within budget.
• Establish mechanisms for continuous feedback and performance monitoring to drive improvements and refinements in transformation initiatives.
• Implement post-transformation evaluations to assess the success of the transformation and identify areas for future focus.

Our Ideal Candidate

The person has 15+ years of experience in transformation management, business consulting, and technology strategy, with a strong project track record and demonstrated P&L contribution to sales and specific expertise in driving Microsoft technology stack based transformations. Bachelor’s degree in business administration, Technology Management, Computer Science, Engineering, or a related field (Master’s degree preferred).

This person is motivated to deliver high-quality work to drive customer satisfaction. They use their intellect, insight, and ability to build creative solutions with clients and colleagues while embracing a collaborative mindset. Key qualifications include:

• Exceptional leadership, interpersonal, and communication skills, with the ability to influence stakeholders at all levels of the organization
• Ability to develop and execute long-term transformation strategies aligned with the organization’s business goals
• Expertise in managing organizational change and driving cultural shifts necessary for transformation success
• Strong customer orientation, decision making, problem solving, communication and presentation skills
• Solid understanding of emerging technologies (e.g., AI/Generative AI, Cloud Computing, IoT, Automation) and their impact on business transformation
• Proven experience leading large-scale digital transformation initiatives leveraging the Microsoft technology stack, including .NET, Azure, SharePoint, SQL Server, DevOps, Power Platform and related technologies
• Deep experience in designing and architecting end-to-end solutions using the Microsoft technology stack, with the ability to align technical designs with business strategies and customer needs
• Very good collaboration skills and ability to interact with multi-cultural and multi-functional teams spread across geographies
• Strong budgeting, resource management, and financial planning skills to ensure the transformation program’s financial health
• Strong executive presence and entrepreneurial spirit