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Lead Optical Engineer

Job Description

Lead Optical Engineer
Experience-6+Years
Location-Gurgaon,Hyderabad
About Us
Choosing Capgemini means joining a team that ensures seamless connectivity, operational excellence, and superior customer experience through proactive network monitoring and incident management. Be part of a collaborative environment where you can build your expertise in Telecom and ISP operations while supporting critical network and service platforms.
Key Responsibilities
  • Monitor and manage DWDM, Optical Transport, and Fiber network alarms.
  • Perform fault isolation, troubleshooting, and restoration activities.
  • Execute maintenance activities and change implementations.
  • Coordinate with field teams and vendors during outages.
  • Handle incidents, service requests, and customer escalations.
  • Maintain accurate ticket documentation and operational records.
  • Support 24x7 NOC operations and bridge calls during major incidents.
     
Mandatory Technical Skills
 
  • Optical networking fundamentals (DWDM, ROADM, OTN)-any one is fine
  • NMS/EMS monitoring tools.
  • Incident and change management processes.
  • Strong troubleshooting and communication skills.
What you'll love about working here
  • We offer a range of career paths and internal opportunities within Capgemini group.
  • At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges.

Job Description - Grade Specific

Focus on Industrial Operations Engineering. Fully competent in own area. Acts as a key contributor in a more complexor critical environment. Proactively acts to understand and anticipates client needs. Manages costs and profitability for a work area. Manages own agenda to meet agreed targets. Develop plans for projects in own area. Looks beyond the immediate problem to the wider implications. Acts as a facilitator, coach and moves teams forward.
Ref. code:  575384
Posted on:  22 Oct 2026
Experience Level:  Experienced Professionals
Contract Type:  Permanent
Location: 

Gurgaon, IN

Brand:  Capgemini Engineering
Professional Community:  Manufacturing & Operations Engineering

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