C2C Credit Management Process Expert

General Responsibilities / Accountabilities:

• Handle client specific queries or issues within the client scope 
• Conducts process redesign to ensure improvement within client context 
• Applies fundamental Underwriting techniques for setting credit limits 
• Ensures strict compliance to the Credit Policy 
• Manages control and compliance agenda in the client context within the given area of expertise 
• Monitors compliance with the conditions of any applicable Credit Insurance policy 
• Assesses credit risk and set initial credit limits for new customers 
• Maintains an accurate customer credit risk category database. 
• Assesses at daily intervals credit held orders report  
• Develops strategies and solutions for problematic customers 
• Identifies and reviews potential problematic customers for bad debt provision purposes. 
• Performs detailed financial analysis 
• Calculates pre-defined ratios 

Qualifications (Education/Experience/Certification):

• Minimum English at CEFR Grade B1 (intermediate) or equivalent
• Is finalising certifications in DGEM Tech technologies