Associate Business Advisor

Job Description

Requirements:

• Strong Communication & Customer Service Skills
• 1 to 3 year of international contact centre experience.
• Good technical knowledge and troubleshooting skills, well versed with Excel and other MS Office tools, graduation must.

• Must possess excellent written and oral communication, listening, and comprehension skills.  

• Stellar customer service skills and the ability to de-escalate customer frustration. 
• Superior problem-solving skills and the ability to work independently and objectively.   
• Dedication to the customer experience with the ability to build and maintain strong relationships.  
• Strong ability to manage multiple tasks and interactions while prioritizing requests and concerns.  
  • Sound decision making.  
  • Must be able to effectively adapt to accelerating changes.  
  • For remote work a secure workspace and effective internet connectivity is necessary.