Design Strategist - Digital Excellence

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities to help our clients unlock value and shape the future.
Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.

Your Role

We are looking for a Design Strategist to join our Digital Excellence team.

You will lead teams of designers, nurture their growth and development while fostering best practice and innovation within our Design community. You will help shape the strategic vision of products and services for our clients and oversee the delivery of design work to ensure technical excellence and high quality, customer focused outcomes.
You’ll be joining a thriving community of around 140+ researchers and designers who are focused on delivering inclusive, accessible, and human-centred experiences that drive measurable impact for our clients.

As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: 

• Business Development – Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. 
• Internal contribution – Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. 
• Learning & development – Training to support your career development and the skills demand within the company, certifications etc. 

What You'll Do

Delivering user-centred products and services

•    Define and shape product vision and strategy using evidence-based insight, ensuring alignment to customer needs and organisational goals.
•    Enable clear decision‑making and alignment, ensuring product goals, design intent, and delivery plans are understood and embraced across teams.
•    Identify opportunities for product innovation, optimisation, and differentiation, connecting design thinking with commercial viability.
•    Champion accessibility, inclusive design, and standards compliance, ensuring products and services are usable, ethical, and scalable.
•    Shape responsible AI-enabled experiences, ensuring emerging technologies are integrated in a human-centred and commercially sound way.
•    Collaborate across disciplines working closely with Designers, Researchers, Product Managers, and Engineers to ensure strategy comes to life in the experience.

Working with clients and growing our business

•    Ensure design projects are scoped, resourced, and supported to achieve successful outcomes.
•    Build trusted relationships with senior client stakeholders and articulate the value of design in driving strategic outcomes.
•    Contribute to bids, proposals, and pitches, defining design scope, approach, and value proposition.
•    Represent Capgemini’s design capability externally through thought leadership, industry events, and client showcases.

Leading our teams 

•    Lead, mentor, and inspire designers across UX, Service Design, and Content Design, fostering a culture of collaboration, innovation, and continuous improvement.
•    Recruit, develop, and retain top design talent aligned with business needs, ensuring capability growth across the community.
•    Provide leadership, coaching, and guidance, helping designers define their career paths, identify growth opportunities, and perform at their best.
•    Support us in nurturing the design community through training, events, and capability development initiatives.

Your Profile

•    Experience in Design and Research, including hands-on delivery and team leadership, ideally within a consulting or agency environment.
•    Proven experience managing multi-disciplinary teams 
•    Strong stakeholder and client management skills, with experience presenting to and influencing senior audiences.
•    Proven track record of developing and growing design talent, fostering a high-performing and inclusive team culture.
•    Experience establishing and refining DesignOps processes from shaping the strategy to scaling and improving ways of working.
•    Confident working in agile, iterative environments and collaborating closely with technical and delivery teams.

What You'll Love About Working Here

•    Work as part of a collaborative, cross-disciplinary design community shaping digital transformation for major public and private sector clients.
•    Play a central role in growing our design capability and influencing the future of design at Capgemini Invent.
•    Access to ongoing training, certifications, and professional development opportunities.
•    A hybrid working model that promotes flexibility, balance, and collaboration.

Need to Know

At Capgemini we don’t just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. 

We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. 

Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. 

Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: 

Declare they have a disability, and  

Meet the minimum essential criteria for the role. 

Please opt in during the application process. 

CSR: 

We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about.  In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year.  When you join Capgemini, you’ll join a team that does the right thing. 

Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. 

We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.