Lead - Future of Global Capability Centers (GCC, GBS) with French

YOUR ROLE

As a Lead for Global Business Services (GBS) & Global Capability Centers (GCC), you will grow Capgemini Invent’s GCC & GBS agenda in Switzerland. You will act as a trusted advisor to C suite and senior executives, shaping strategies and leading complex transformation programs from vision to execution.

The GBS and GCC landscape has evolved from cost efficiency to value creation, innovation, and strategic enablement. Swiss‑headquartered multinationals increasingly rely on GCCs and GBS organizations to scale digital capabilities, secure scarce talent, and drive enterprise‑wide transformation. As a result, clients are rethinking location strategies, governance, talent models, and the use of AI, automation, and data to create future‑ready global centres.

You will be accountable for client impact, team leadership, and business development, while collaborating closely with Capgemini’s global delivery, technology, and industry experts.

Key Responsibilities:

• Advise Swiss and international clients on the design, setup, scaling, and transformation of GBS and GCC organizations
• Lead large scale transformation programs covering operating models, governance, sourcing strategy, service portfolio design, and performance management
• Support clients in addressing talent scarcity, productivity, and resilience through global delivery and location strategies
• Shape and deliver AI enabled GBS and GCC roadmaps, including intelligent operations, automation, analytics, and platform based delivery models
• Integrate capabilities across SAP S/4HANA, cloud, data & AI, process mining, and automation to drive measurable business outcomes
• Build long term trusted relationships with Board members, CXOs, and senior functional leaders
• Facilitate executive workshops and decision forums, translating strategy into actionable transformation roadmaps
• Lead business development activities in Switzerland, including proposal ownership and deal shaping
• Contribute to thought leadership, market points of view, and client events on GBS, GCC, and Global Operating Models
• Build, mentor, and inspire high performing consulting teams in Switzerland and across Europe
• Actively contribute to capability building, knowledge assets, and community development within Capgemini Invent

YOUR PROFILE

• Extensive experience (8+ years) in GBS, Shared Services, GCCs, or Global Operating Model transformation, ideally within a top tier consulting or advisory environment
• Proven track record in leading complex, multi country transformation programs and delivering measurable value
• Strong understanding of Swiss and European client environments, including regulated industries
• Deep expertise in GBS/GCC strategy, operating models, governance, sourcing, and performance management
• Solid exposure to digital transformation, including AI, automation, analytics, ERP and platform based delivery models
• Excellent executive presence, communication, and stakeholder management skills
• Fluent English and French required
• Entrepreneurial mindset with the ability to grow client accounts and market presence

WHAT YOU’LL LOVE ABOUT WORKING HERE

• Be the change by supporting our clients through innovative strategy projects around digital, future-proof topics that challenge and transform the status quo; 
• Enjoy an entrepreneurial freedom and a collaborative atmosphere within a large company where your opinion is valued and will have a strong impact - on our clients, society, and yourself; 
• Experience the benefits of hybrid working, offering flexibility and ensuring work-life balance, 5 weeks of vacation, employee referral bonus, company shares program and annual contribution to a fitness subscription.

Capgemini Switzerland is an equal opportunity employer. We promote equality and dignity in all aspects of recruitment and employment, and all offers of employment and promotions are made on the basis of performance, competence and ability. 

The Corporate Experience (CE) team partners with senior executives to transform corporate functions into future ready, digitally enabled, and business centric value creators. We rethink how Finance, HR, IT, Procurement and other enabling functions operate, leveraging strategy, data, technology, and experience design to deliver measurable impact.
As part of CE Switzerland, you will shape and scale a rapidly growing practice focused on next generation corporate transformation—combining strategy, process excellence, AI enabled operating models, and sustainable ways of working.

ABOUT CAPGEMINI