Senior Microsoft Business Applications & AI Engineer

Your role

As a Senior Microsoft Business Applications & AI Engineer, you sit at the intersection of enterprise engineering and intelligent automation. You lead the design and delivery of Dynamics 365 and Power Platform solutions — integrating AI capabilities that drive measurable business impact for global clients. Your technical decisions directly shape Capgemini's Microsoft CX practice and the digital experiences of millions of end users. 

Your project

You will join Capgemini's Digital Customer Experience (DCX) practice - one of the largest Salesforce delivery teams in Poland. We work across the full Salesforce ecosystem (Sales, Service, Experience, Data Cloud, Agentforce, Industry Clouds) and deliver to clients from financial services, telco, utilities, manufacturing, retail, life sciences, and the public sector. You will be assigned to a project that best matches your domain background and career direction.

Your tasks

Your profile

• hands-on with Dynamics 365 (Contact Center/Sales/Service) and Power Platform (Dataverse, Apps, Automate, Pages);
• proficient in C#, and JavaScript/TypeScript; comfortable with PowerShell/Bash and Infrastructure-as-Code (Bicep/ARM/Terraform); 
• experience with Azure Integration services — Functions, Logic Apps, Service Bus, and API Management; 
• familiarity with Copilot Studio, AI Builder, or Azure OpenAI integrations into business workflows; 
• Microsoft certifications (PL-600, PL-400, AZ-204, AI-102, AB-100) are a strong plus;
• translates complex business needs into scalable solutions, balancing configuration vs. customization trade-offs with a cost/value mindset; 
• analytical and adaptable — follows the Microsoft roadmap closely and thrives in ambiguous, fast-moving delivery environments;
• influences technical direction across cross-functional teams and communicates with confidence to both technical and non-technical stakeholders.

What You'll love about working here?

• Practical benefits: private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and 40+ options on our NAIS benefit platform, including Netflix, Spotify or Sports card.
• Access to over 70 training tracks with certification opportunities (e.g., GenAI, Architects, Google) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, TED Talks and Udemy Business materials and trainings.
• Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.
• Community Hub that will allow you to choose from over 20 professional communities that gather people interested in, among others: Salesforce, Java, Could, IoT, Agile, AI.  

Get to know us

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.

Do you want to get to know us better? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska. You can also find us on YouTube.