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Salesforce Business Analyst

We work in a hybrid model! Recruitment process for this position is conducted online.

Software Center is a part of Capgemini Group. 

We support our clients, using the knowledge, experience, and engagement of our specialists. Our offices are located in Wrocław, Poznań and Gdańsk. We realize projects from many branches – from logistics, automotive, entertainment branch, to public and chemical. We are experts in many technologies, i.e., Java, Cloud, .NET, React or testing. 

Department description: 

Capgemini's Digital Customer Experience (DCX) helps global brands as well as public organizations understand and implement the right mix of business focused digital capabilities and innovations following “Customer-First” approach to address both organization and customer needs. Our development teams are responsible for end-to-end enterprise application development process using the newest technologies. They are highly independent, capable in Agile Process and Lean Software Engineering practices. In our daily work, we foster good communication and culture of feedback. Following the motto ”Get the future you want”, we offer a wide variety of learning and personal development opportunities. 

Your future tasks:

  • creating and developing business applications based on the customer demands; 
  • collecting and describing customers functionality needs, defining visions and concepts concerning future systems and writing the documentation;  
  • checking the compatibility of the created systems in terms of business demands;  
  • configuring objects, authorizations, workflows and creating personalized reports and dashboards.

Frequently used technologies:

  • Salesforce

Our requirements:

  • skills in Salesforce and Salesforce configurations (certificates would be a great advantage) or experience in the role of a Business Analyst;  
  • at least 3 years of experience in creating IT systems and working with CRM/ERP class systems;  
  • experience in keeping direct business customer relationships, ease of establishing new contacts; 
  • good command of English. 

What have we prepared for you?

  • permanent employment contract from the first day; 
  • hybrid, flexible working model; 
  • equipment package for home office; 
  • private medical care and life insurance; 
  • access to our NAIS benefit platform; 
  • possibility of using increased tax-deductible costs in the case of creative work. 

Personal and professional development:

  • 70+ training tracks with certification opportunities (e.g., MS Azure, AWS, Google) on our NEXT training platform. 
  • Platform with free access to Pluralsight, TED TalksCoursera materials and trainings. 
  • Free access to Udemy Business account with ability to use during and outside working hours. 

Would you like to discover a world of unlimited possibilities and continuous innovation?

At Capgemini, we're proud to be a global leader in working with companies to transform and manage their business by harnessing the power of technology. We are guided everyday by the purpose of unleashing human energy through technology for an inclusive and sustainable future. 

It's time to #Get the Future You Want! 

Your life is in your hands, and you have the opportunity to improve it, develop yourself, and simply — join us! 

Do you want to get to know us better? Visit our Capgemini Software website! 

Do you have any additional questions about working at Capgemini?  

Check our:

  • Instagram — @capgeminipl   
  • Facebook profile — Capgemini Polska.  
  • You can also find us on TikTok! — @capgeminipl. 
Ref. code:  2339
Posted On:  26 Feb 2024
Experience Level:  Experienced Professionals
Contract Type:  Permanent
Location: 

Gdańsk, PL

Brand:  Capgemini
Professional Community:  SaaS Solutions

Apply now »