Salesforce Business Analyst

YOUR TEAM:

Capgemini's Digital Customer Experience (DCX) helps global brands as well as public organizations understand and implement the right mix of business focused digital capabilities and innovations following “Customer-First” approach to address both organization and customer needs. Our development teams are responsible for end-to-end enterprise application development process using the newest technologies. They are highly independent, capable in Agile Process and Lean Software Engineering practices. In our daily work, we foster good communication and culture of feedback. Following the motto ”Get the future you want”, we offer a wide variety of learning and personal development opportunities. 

YOUR TASKS:

• creating and developing business applications based on the customer demands; 
• collecting and describing customers functionality needs, defining visions and concepts concerning future systems and writing the documentation;  
• checking the compatibility of the created systems in terms of business demands;  
• configuring objects, authorizations, workflows and creating personalized reports and dashboards.

YOUR PROFILE:

• skills in Salesforce and Salesforce configurations (certificates would be a great advantage) or experience in the role of a Business Analyst;  
• at least 3 years of experience in creating IT systems and working with CRM/ERP class systems;  
• experience in keeping direct business customer relationships, ease of establishing new contacts; 
• good command of English. 

WHAT YOU'LL LOVE ABOUT WORKING HERE?

Practical benefits: permanent employment contract from the first day; hybrid, flexible working model; equipment package for home office; private medical care  with Medicover; life insurance; Capgemini Helpline; NAIS benefit platform;

Access to 70+ training tracks with certification opportunities; platform with free access to Pluralsight, TED Talks, Coursera, Udemy Business and SAP Learning HUB

Community Hub that will allow you to choose from over 20 professional communities that gather people interested in, among others: Salesforce, Java, Cloud, IoT, Agile, AI. 

GET TO KNOW US

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.

Do you want to get to know us better? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska. You can also find us on TikTok! — @capgeminipl.