Identity & Access Management (IAM) Lead

The Opportunity

As an IAM Lead within Infrastructure Security Services, you will provide end‑to‑end accountability and strategic leadership for Capgemini’s enterprise Identity Security landscape. Covering the full IAM scope from IGA, AM, and PAM. Toolset including RSA IGL, Airflow, Ping Identity (SSO, MFA, Authentication), CyberArk PAM (Server, application and cloud).

This is a global leadership position with responsibility for business‑critical identity services, overseeing large globally distributed teams (50+ resources), directing strategic vendor partnerships, driving the continuous evolution and adoption of modern IAM and PAM technologies across on‑premises, cloud, and SaaS environments.

Operating at senior stakeholder level within a multinational organization, you will ensure the availability, security, regulatory compliance and operational resilience of identity services that are fundamental to Capgemini’s core business operations and digital trust.

About GIT

The IT function’s main objectives are to support and partner with the business to enable them to be both efficient and profitable. We implement global standards and integrate all BUs to a unified IT services model. The function qualifies through project charters the requirements from the business and serves as their advocate in dealings with the Global Group IT functions. Group IT is engaged in many ‘rollouts’: various technology initiatives and projects that maintain security and improve working efficiency for everyone at Capgemini. Group IT delivers the technology, tools and services that drive the success of Capgemini and our people. Our ambition is to create one connected, sustainable IT enterprise for anyone, anytime, anywhere.

Responsibilities

Identity Security & Risk Management

· Act as the enterprise authority on Identity Security, covering human and non‑human identities, privileged access, and advanced identity threats.

· Proactively identify, assess, communicate, and mitigate identity‑related risks across on‑prem, cloud and SaaS environments.

· Ensure consistent alignment with Zero Trust principles, regulatory obligations and security best practices.

Leadership & People Management

· Lead and develop large, globally distributed teams (50+ resources) across IAM and PAM domains.

· Build succession plans, strengthen capability maturity and develop future leaders.

· Foster a culture of accountability, operational excellence and continuous improvement.

Governance, Stakeholders & Reporting

· Engage and influence senior business, security, audit and IT stakeholders globally.

· Ensure compliance with internal governance, audits and external regulatory requirements.

· Own SLAs, KPIs, executive reporting, and dashboards, driving automation and scalability.

· Establish and maintain enterprise standards, governance frameworks and operating models for IAM.

· Accountable for financial performance including subscription management and cost optimization.

· Drive operational excellence, continuous improvement and stability across services.

· Act as an escalation point for Business escalations and compliance issues.

Service & Operational Ownership

· Provide end‑to‑end ownership of global IAM platforms, including RSA IGA/ILM, Ping Identity (SSO, MFA, Federation) and CyberArk PAM.

· Ensure availability, performance, security and resilience of identity services at global scale.

· Govern 24×7 operations, major incidents, problem management and continuous service improvement for business‑critical systems.

· Own Disaster Recovery strategy, testing and execution across IAM and PAM platforms.

· Drive innovation and transformation of services.