IpTel - Integrator

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.

YOUR ROLE

•    IMS SBC Integrator Engineer
•    IMS Expert - Specialist in SBC
•    IMS technical solution delivery as per defined LLD
•    Subsequent Instantiation templates and MOP generation/validation from LLD, data fill sheets.
•    Onboarding and deployment of SBC
•    Integration and configuration of SBC as per defined LLD
•    System and Functional ATP test cases execution with and documentation of artifacts.
•    Troubleshooting of deployment, integration and ATP test cases issue and follow up with care team and customer teams with help of TPM
•    Responsible for opening of trouble tickets via proper channel like Internal JIRA and Salesforce ticket
•    Migration of IMS services support
•    Support for delivery to Care handover process.
•    Feature activation Testing
•    MOP and Artifacts preparation for SW upgrades.
•    Software upgrade lab testing and preparation of golden MOP.
•    Software upgrade of SBC
•    4eye support 
•    Post upgrade support and working closely with care/4LS team during emergency.
•    Knowledge sharing and KT session delivery
•    Capture Lessons learn in LL tool.
•    Support Team and practice internal JIRA process
•    Provide L2 support only for the projects where it is explicitly agreed.
•    Responsible for developing SBC certifications in coordination with KMCD.

YOUR PROFILE

• Deploying, integrating, and configuring SBC solutions based on defined LLDs.
• Preparing and validating instantiation templates, data fill sheets, MOPs, and technical documentation.
• Executing system and functional ATP test cases and documenting the results.
• Troubleshooting deployment, integration, and testing issues.
• Supporting IMS service migrations and feature activation activities.
• Preparing and executing SBC software upgrades, including lab testing and Golden MOP preparation.
• Providing 4-eye and post-upgrade support in collaboration with Care and technical teams.
• Managing technical issues through internal JIRA and Salesforce processes.
• Supporting project handover to Care teams.
• Providing L2 support when agreed within the project scope.
• Delivering knowledge transfer sessions and capturing lessons learned.
• Supporting the development of SBC technical certifications in coordination with KMCD.

WHAT YOU´LL LOVE ABOUT WORKING HERE

• Join a multicultural and inclusive team environment. 
• Enjoy a supportive atmosphere promoting work life balance. 
• Hybrid work. 
• Your career growth is central to our mission. Our array of career growth programs and diverse professionals are crafted to support you in exploring a world of opportunities. 
• Access valuable training and certifications in cutting edge technologies. 
• Engage in exciting national and international projects. 
• Health and life insurance. 
• Referral program with bonuses for talent recommendations. 
• Great office locations. 

ABOUT CAPGEMINI

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology, and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations.