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IT Support Specialist

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. 

YOUR ROLE

Key responsibilities

  • Provide first- and second-line support (remote and on-site), focusing on maximizing first-call resolution
  • Analyze, record, and track incidents, service requests, and problems
  • Act as a primary liaison with customers and stakeholders for support-related issues
  • Support PC environment setup, reconfiguration, and installations
  • Document operational procedures and create technical knowledge base content
  • Perform service desk operations, application testing/administration, and coordinate with system and database teams

YOUR PROFILE

  • Highly autonomous and broadly IT skilled  
  • Very good skills in all of the MS office applications  
  • Very good skills with end user computers and, more specifically, Windows computers  
  • Good understanding of the main mobile devices platforms and core mobile applications  
  • Fluent in both English/French both written and oral 

WHAT YOU'LL LOVE ABOUT WORKING HERE

  • Steep learning curve through challenging and varied assignments
  • Clear career development and growth opportunities
  • Access to broad expertise communities and knowledge-sharing networks
  • Strong networking opportunities across Capgemini's global organization and expert communities.

ABOUT CAPGEMINI

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations.
Make it real | www.capgemini.com
Ref. code:  504779
Posted on:  17 Jun 2026
Experience Level:  Experienced Professionals
Contract Type:  Permanent
Location: 

Diegem, BE

Brand:  Sogeti
Professional Community:  Workplace Management

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