Business Development Executive - TMT/E (BPO Services)
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Job Description - Grade Specific
Business Development Executive – TMT/E (BPO Services)
Position Overview
We are seeking a high-impact Business Development Executive (BDE) to drive growth across the Technology, Telecom, Media & Entertainment (TMT/E) sector. This role focuses on identifying, shaping, and closing large, complex Business Process Outsourcing (BPO) deals.
The BDE will build and strengthen C-level relationships, positioning a portfolio of BPO services, including Finance & Accounting, HR, Supply Chain, Contact Centers, Sales & Marketing Ops, and Automation. This is a quota-carrying role ($20M+) with ownership of bookings, revenue, and contribution margin.
This role requires working onsite 4 days per week from a Capgemini office in Atlanta, Dallas, Chicago or New York City.
We value different perspectives and individuals motivated to make an impact.
Reporting Line
Reports to VP – Business Services, TMT/E Cluster Lead
Key Responsibilities
Drive profitable revenue growth across a portfolio of TMT/E clients
Own full P&L accountability (bookings, revenue, margin)
Build and manage a strong pipeline of qualified BPO opportunities
Develop senior executive and board-level client relationships
Position and close large, strategic, outcome-based BPO deals
Originate opportunities through networking, outreach, and events
Lead end-to-end consultative BPO sales cycles and pursuits
Collaborate across global teams to deliver on client commitments
Act as client escalation point when required
Leverage TMT/E industry insight to drive transformation opportunities
Ideal Candidate
Experience selling complex, outcome-based BPO services
Background in Technology, Telecom, Media & Entertainment is beneficial
Demonstrated success closing consulting and BPO deals
Experience managing and growing client portfolios
Proven ability to meet or exceed sales targets
Familiarity with consultative and value-based selling approaches
Strong communication and presentation skills
Ability to operate in a global, matrixed environment
Comfortable working in a fast-paced, evolving sales environment
Strong attention to detail and effective time management
Willingness to travel as required
If your experience does not perfectly align with every requirement but you believe you can contribute, we encourage you to apply.
What Success Looks Like
Success requires strong strategic thinking, disciplined execution, and the ability to consistently sell high-value BPO solutions within the TMT/E sector while building long-term client partnerships.
This is a visible role requiring executive presence and ability to navigate complex deal structures. The ideal professional brings a proactive mindset, strong pipeline discipline, and collaborates effectively to deliver differentiated BPO value.
The role requires resilience, adaptability, and consistent performance, with a focus on achieving revenue, margin, and client satisfaction goals while strengthening long-term client relationships. Deliver impact daily. Make an impact.
Job Description - Grade Specific
Dallas, TX, US Chicago, IL, US New York, NY, US Atlanta, GA, US
Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth