HRSD Tester

HRSD Tester

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same. ​ 

Your role

As an HRSD Tester / ServiceNow Configuration Specialist, you will support the delivery of HR Service Delivery solutions by validating configurations, testing business processes, and ensuring high-quality implementations across the ServiceNow platform.

In this role you will play a key role in:

• Testing and validating HRSD functionalities including Case Management, HR Services, Playbooks, Agent Workspace, and Employee Center
• Supporting configuration activities and verifying workflows, approvals, notifications, and HR process implementations
• Executing functional, integration, and UAT testing while ensuring solutions meet business requirements and acceptance criteria
• Collaborating closely with developers, architects, Product Owners, and HR stakeholders to identify, document, and resolve defects
• Validating integrations with HR systems such as Workday, Oracle HCM, SAP SuccessFactors, IAM, Payroll, and e-Signature solutions
• Supporting production releases, troubleshooting issues, and contributing to continuous platform improvement initiatives

Your profile

• Experience working with ServiceNow, preferably within HR Service Delivery (HRSD)
• Good understanding of HRSD modules such as Case Management, HR Services, Employee Center, Playbooks, or Agent Workspace
• Familiarity with ServiceNow configuration, workflows, forms, UI policies, testing activities, and defect management
• Knowledge of ServiceNow scripting concepts, REST/SOAP integrations, data imports, or IntegrationHub is considered an advantage
• Experience working in Agile/Scrum environments and collaborating with cross-functional teams
• ServiceNow CSA certification is a plus; HRSD, CAD, ITIL4, or additional ServiceNow certifications are highly valued

What you will love about working here?

Collaborative and Inclusive Culture: You’ll work alongside passionate engineers striving to provide the best service to our clients and communities with shared interests and identities, in a dynamic environment involving teams spread across different global locations.

Flexibility and Growth: Enjoy flexible working hours and access to a wide range of professional development opportunities, including training programs, learning platforms and certifications. Whether you're diving into Generative AI, data science, or sustainability, our digital campus supports your learning journey every step of the way;

Comprehensive Benefits: Benefit from an attractive package including medical services, eye glasses coverage, Benefit online, meal tickets, Employee Assistance Program (covering financial, legal, and emotional matters), and the Employee Share Option Plan.

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion.​ Make it real. | www.capgemini.com​