Triage Engineer

Job Description

1.    Networking Expertise: In-depth understanding of TCP/IP, DNS, DHCP, routing protocols, and network hardware, with skills in network diagnostics and fundamental networking concepts.
2.    Domain-Specific Knowledge: Experience with WiFi fundamentals, basics of DOCSIS, and video streaming/encryption/encoding protocols is a plus.
3.    Programming and Scripting: Proficiency in Shell scripting, C/C++, Java, Go, and Python.
4.    Systems Experience: Experienced in Linux, embedded systems, and OS fundamentals.
5.    Observability Tools: Proficient in using tools like ELK and Splunk.
6.    Cloud Knowledge: Cloud certifications such as AWS Cloud Associate, GCP, or Azure are a plus.
7.    Monitoring Systems: Familiarity with systems like Grafana/InfluxDB, Datadog, and CloudWatch is a plus.
8.    Automation and CI/CD: Experience in building automation tools for building, testing, releasing, monitoring, and alarming; understanding of CI/CD processes and tools like Jenkins and Concourse is a plus.
9.    Data Visualization and Alerting: Experience with tools like ELK, Grafana, Looker, and Datadog is a plus.
10.    Microservices Architecture: Experience in designing, developing, or working with microservices architecture.
11.    Database Design and Querying: Knowledge of database design and experience in writing complex queries.
12.    Agile Methodology: Experience in Agile methodologies, including participation in sprint planning, daily stand-ups, sprint reviews, and retrospectives; ability to collaborate effectively within a cross-functional Agile team