ServiceNow HRSD Developer | 6 to 12 Years | Pan India

Job Description

The ESM Consultant focuses on all of the Service Integration and Service Management lifecycle stages and associated processes. They are a recognized subject matter expert in one or more of the lifecycle stages or processes. They are an expert in related areas such as governance, industry standards or regulatory compliance.

Job Description - Grade Specific

The ESM Consultant focuses on all of the Service Integration and Service Management lifecycle stages and associated processes. They are a recognized subject matter expert in one or more of the lifecycle stages or processes.  They are an expert in related areas such as governance, industry standards or regulatory compliance. This role mentors and builds strong delivery teams and manages the customer relationships.  They also assist sales in solutions and pre-qualification efforts and oversees multiple delivery areas.​