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Drives, designs and formalizes Business requirements focused on procurement projects and run processes, and continuously strives to improve them. Participates in project/run status meetings, aiming to adhere to the agreed-upon timeliness in regard to process improvement, compliance, quality and efficiency. Develops relationships with stakeholders.
May lead and/or provides support to other team members in resolving operational issues within own process expertise.
Job Description - Grade Specific
Role Overview
Supports project coordination
Provides Procurement process service delivery as per scope to meet specific KPIs where applicable
Supports delivery of Procurement services into the Business
Creates and maintains process documentation
Maintains a proactive working attitude towards Business Stakeholders
Has basic knowledge of the stakeholder community within the work perimeter
Manages relationships with stakeholders
Understands P2P processes
Has knowledge about cross functional work
Monitors process adherence across work perimeter and escalates as needed
Coordinatesorsupports junior professionals in process adherence and problem solving
Identifies, reports and participates in process improvements implementation
General Responsibilities or Accountabilities
Responsible for Procurement support process service delivery
Ensures the daily activities are fulfilled properly and timely in accordance with procedures and KPI targets where applicable
Responsive to stakeholders in solving day to day activities
Responsible for formalizing and documenting business requirments
Responsible for creating and maintaining process documentation
Accountable for process compliance within the work perimeter
Responsible for a stakeholder focused service requests
Responsible for coordinating cross functional teams to achieve common goals
Provides subject matter expertise as needed by other team members
Supports junior professionals in day to day activities
Demonstrates knowledge of processes and procedures relevant to the function
Demonstrates data centric approach and applies it in decision making processes
Acts in alignment with overall procurement policies and processes
Helps the team to achieve common goals
Proactively shares knowledge on P2P procedures with other support service delivery team members
Continually seeks out ways to improve stakeholders satisfaction
Continually strives to simplify, standardize and improve processes
Supports transformation projects activities
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