Order Management Logisitics officer

Job Description

Order Management and Logistics Analyst ensure timely order fulfilment, from order entry to delivery, ensuring timely and accurate shipments. This role requires coordinating with various departments, optimizing logistics operations.

Job Description - Grade Specific

Key responsibilities encompass: Technical Excellence: Transportation Management Systems (TMS),Warehouse Management Systems (WMS), Order Management Systems (OMS), and Route Optimization Software Oversee the order management process from order entry to delivery. Lead a team of order management analysts. Ensure data accuracy and timely processing of orders. Resolve complex order-related issues and customer complaints. Develop and implement process improvements to enhance efficiency.