Project Coordinator

Role Purpose

Serve as the local coordination lead supporting the Program Manager to ensure smooth execution of daily activities across the Central Bank, financial institutions, vendors, and internal delivery teams. Provide strong administrative, stakeholder, and follow-up support to enable effective governance and delivery.

Key Responsibilities

1. Stakeholder Coordination
Coordinate meetings, workshops, and site visits with local stakeholders, banks/FSPs, vendors, and internal teams. Maintain stakeholder lists, align calendars, and follow up on actions and deliverables.

2. PMO & Reporting Support
Prepare agendas, minutes, and action trackers. Support RAID logs, issue tracking, dependencies, milestones, and document control. Consolidate inputs for reporting and assist with governance materials.

3. Execution Tracking
Monitor rollout progress against plan, flag delays early, and support onboarding, training, UAT/pilot activities, readiness checkpoints, and sign-offs.

4. Financial Institutions Coordination
Act as day-to-day coordinator with banks/FSPs. Track readiness (resources, participation, inputs, testing, issue closure) and collect feedback and evidence.

5. Logistics & Onsite Support
Manage local logistics for meetings, workshops, and visits. Support access, scheduling, vendors, procurement, and translation (Arabic/English) when required.

6. Documentation & Compliance
Ensure proper document management, track approvals and review cycles, and support audit, compliance, and readiness documentation.

7. Communication Bridge
Facilitate communication between Arabic-speaking stakeholders and international teams, ensuring clarity and alignment.

8. Escalation Support
Identify and flag risks, blockers, and dependencies early. Support escalation tracking and resolution.

Required Qualifications

Experience:

• 3+ years in project coordination, PMO, or delivery support
• Experience in large programs (banking, payments, fintech, or public sector)
• Familiarity with governance, reporting, and stakeholder coordination

Skills:

• Strong organization, follow-up, and stakeholder management
• Excellent meeting management and documentation skills
• Experience with project artefacts (RAID logs, plans, reports)
• Proficiency in MS Office and collaboration tools (e.g., SharePoint)

Languages:

• Fluent English (written and spoken)
• Ability to work with Arabic-speaking stakeholders

Profile:

• Reliable, detail-oriented, and proactive
• Professional with senior stakeholders
• Discreet and trustworthy

Nice-to-Have

• Banking, payments, CBDC, or financial infrastructure experience
• Arabic fluency; German is a plus
• PMP, PRINCE2, CAPM, or similar certifications
• GCC experience and understanding of local business culture
• Experience with audits, compliance, and controlled documentation

Ideal Candidate

Bilingual project coordinator with strong PMO discipline, banking/regulated industry exposure, excellent stakeholder management, and the ability to bridge local execution with global delivery teams.