Product Business Analyst

Job Responsibilities:

• Analyse and document business, functional, and non‑functional requirements, ensuring clarity on stakeholder needs, constraints, and success criteria.
• Translate service blueprints, user journeys, and operating models into delivery‑ready requirements that align front‑stage user experience with back‑stage processes, systems, and data.
• Collaborate with Product Owners to shape and maintain high‑quality backlogs by breaking down epics into well‑defined user stories and clear acceptance criteria.
• Support backlog refinement, sprint planning, and ongoing agile ceremonies.
• Work closely with engineering teams during delivery to clarify requirements, respond to questions, and manage changes or emerging insights.
• Ensure strong alignment across business teams, design teams, and engineering throughout the delivery lifecycle.

Job Requirements:

• 9+ years of experience as a Business Analyst or in a similar requirements‑focused product/delivery role.
• Strong experience in business analysis, requirements gathering, and translating complex workflows into actionable delivery specifications.
• Solid understanding of service design, user journeys, and how to connect user experience with operational and technical requirements.
• Proficiency with Jira for backlog management, Confluence for documentation, and Miro (or similar) for collaboration.
• Experience working in agile delivery environments with cross‑functional teams.
• Excellent communication, facilitation, and stakeholder‑management skills.
• Bachelor’s degree in Business, Information Systems, Engineering, Computer Science, or equivalent practical experience.