Principal Solution Architect

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 350,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion.

Role Description

As the Principal Solutions Architect / Service Delivery, you will lead technical engagements across pre-sales and project delivery activities, working closely with customers to understand business objectives and translate them into scalable, secure, and innovative technology solutions. You will act as a trusted advisor to customers, provide technical leadership to delivery teams, and ensure successful project outcomes through effective architecture design, stakeholder management, and service excellence.

Responsibilities:

• Lead technical discovery sessions and customer workshops to assess business and technology requirements.
• Design and develop end-to-end solution architectures aligned with customer objectives and best practices.
• Act as the primary technical authority during pre-sales and project delivery engagements.
• Provide strategic consulting and trusted advisor support to customers throughout the engagement lifecycle.
• Collaborate with sales, project management, and delivery teams to ensure solution feasibility and successful implementation.
• Produce high-quality technical solutions, architecture designs, proposals, and customer-facing documentation.
• Drive the successful delivery of complex infrastructure, data protection, and networking solutions.
• Mentor technical teams and promote knowledge sharing, innovation, and technical excellence across engagements.

Experience & Qualification:

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
• Minimum 7-10 years of experience in Professional Services, Solution Architecture, Consulting, or Service Delivery roles.
• Proven experience leading complex customer engagements from pre-sales through project delivery.
• In-depth understanding of solution architecture, infrastructure technologies, service delivery frameworks, and project management methodologies.
• Excellent communication, presentation, stakeholder management, and problem-solving skills.
• Fluency in written and spoken English.
• Strong analytical, documentation, and reporting skills.
• Demonstrated technical leadership and mentoring experience.
• Master-level expertise in multiple Dell Technologies solutions and third-party integrations, including:
• Data Protection Solutions (Data Domain, Avamar, NetWorker, PPDM, CRS, vProtect, CyberSense)
• Networking Technologies (L2, L3, SONiC Switches, Cisco, Brocade)
• Dell Proven Professional Certifications are highly desirable.
• Networking certifications such as CCNA or CCNP are preferred.
• Knowledge of Kubernetes, Red Hat OpenShift, Nutanix, Linux, or Azure Stack is an advantage.
• French language proficiency is a plus.