Associate Global HR Services (German Speaking Role)

Job Description

1 year of experiece 

Roles & Responsibilities 

• Respond to client’s queries accurately (via phone, live chat, email and case management system)

• Process, maintain & administer HR transactions & provide support (across Talent development, Mobility, Workforce administration, talent acquisition, case management, HR helpdesk, remuneration, etc.)

• Process movements (transfers, relocations, international mobility, organization structure changes) and leave & absence requests

• Provide clarification of HR policies and procedures

• Manage assigned part of the process according to Capgemini methodology and/or agreed transition plan

• Organize knowledge sharing sessions both within the team and cross teams

• Update all required process documentation (process maps and procedures) and other documentation within agreed timeframes on the defined support tool

• Liaison with third parties, vendors and multiple stake holders

• Reporting errors and issues to the Team leader on time

• Ensuring quality and timeliness of work

• Focused, diligent, high on quality and timeliness are the basic requirements for the role

• Reporting data for personal performance and maintaining personal tracker

• Exhibit strong problem-solving and business acumen skills

• Demonstrate advanced proficiency in written and verbal communication skills

Desired candidate profile

1. 1. Good verbal and written communication skills
   2. Positive team player