Sr Salesforce Manual QA

Job Description

Job Description: As a QA Engineer, you will be responsible for performing testing activities 
in an agile scrum team. You will be responsible for test design, execution and defect 
management. You will adhere to the defined testing strategy, templates, processes in your 
scrum team(s). You will identify risks, dependencies and issues affecting QA activities and 
remediate those with support from the Sr QA Lead and other stakeholders

Key Responsibilities:
• Work closely with development teams to understand project requirements and 
ensure alignment on QA objectives
• Test planning, scripting/test case writing and requirement traceability
• Test execution – smoke, regression, end to end testing and provide UAT support
• Identify test automation scope and build/execute test automation scripts
• Defect management, triage and associated retesting/regression testing
• Test data identification and preparation, test environment management in 
coordination with the release teams
• Collaborate with various project stakeholders such as Product Owners, Technical 
Managers, architects and Development teams across various stages of the project 
for implementing and adhering to defined QA practices
• Periodic review of the testing activities with the Technical Test Manager/Sr 
Lead/Client QA Leads
• Provide project quality reports and insights to the leadership
• Identify risks, dependencies and issues and collaborate/escalate for resolution
• Support the QA leadership on the process implementation, transformation and 
innovation fronts.

Experience and Qualifications:
• Bachelor’s degree in computer science, engineering, or a related field.
• 5+ years of QA experience
• Experience testing within Salesforce (Sales Cloud/Service Cloud) 
• Experience in working in agile environments and a strong understanding of QA 
methodologies, tools, and processes
• Excellent problem-solving abilities and a proactive approach to identifying and 
resolving issues.
• Highly desirable: Experience in E2E QA landscape – core testing, test data 
management, test environment and tool management
• Highly desirable: Experience in automated testing tools and frameworks
• Highly desirable: Hands on experience/understanding of Salesforce landscape
• Nice to have: Exposure to/experience in performance testing
• Quick learner and a mindset to learn – e.g., learning new tools in the project and
becoming a subject matter expert
• Very good communication and interpersonal skills.

Job Description - Grade Specific

Has more than a year of relevant work experience. Solid understanding of programming concepts, software design and software development principles. Consistently works to direction with minimal supervision, producing accurate and reliable results. Individuals are expected to be able to work on a range of tasks and problems, demonstrating their ability to apply their skills and knowledge. Organises own time to deliver against tasks set by others with a mid term horizon. Works co-operatively with others to achieve team goals and has a direct and positive impact on project performance and make decisions based on their understanding of the situation, not just the rules.