Mid-Senior Business Analyst

We are looking for an external Mid-Senior Business Analyst Consultant to support complex digital and business transformation initiatives, with an initial focus on OPENS and related cross-functional processes. Works within the governance established by the Product Manager and collaborates closely with assigned Product Owners, business owners, SMEs, Technology teams, external vendors and related initiatives.

YOUR ROLE

• Lead business analysis activities and cross-functional coordination.
• Convert agreed priorities into clear, implementation-ready deliverables.
• Structure ambiguous business needs and accelerate clarification and decision-making.
• Strengthen delivery quality and end-to-end traceability.
• Transfer knowledge and reusable working methods to internal teams.
• Lead requirements discovery and analysis; clarify incomplete, ambiguous or conflicting requirements.
• Analyze AS-IS processes and define pragmatic TO-BE processes, business rules, decisions, exceptions and controls.
• Prepare impact assessments, solution options and decision-ready recommendations.
• Translate business needs into epics, features, user stories and acceptance criteria.
• Coordinate requirements validation with Product Owners, business owners and relevant stakeholders.
• Plan and facilitate workshops and business alignment sessions.
• Coordinate business participation across analysis, validation, SIT and UAT.
• Identify synergies, dependencies, risks, conflicts and unresolved decisions; escalate transparently.
• Maintain clear reporting on progress, blockers, decisions and open points.

YOUR PROFILE

• Bachelor’s Degree: Degree in Information Technology, Computer Science, Business Administration, or Finance.
• Strong experience on a similar role
• Previous experience in store-related business processes & IT systems
• Retail experience is a must
• English professional

WHAT YOU'LL LOVE ABOUT WORKING HERE:

• Flexible and dynamic work environment involving teams spread across different global locations;
• Communities with shared interests and identities, all working together to advance diversity, equity and inclusion within the workplace and society;
• Do you want to learn more? You will have access to various training programs and platforms (e.g.: content provided by Pluralsight, Harvard and Coursera);
• Attractive benefits package (meal tickets, medical services, Benefit online, Employee Share Option Plan).

Capgemini is an equal opportunity employer. We promote equality and dignity in all aspects of recruitment and employment, and all offers of employment and promotions are made on the basis of performance, competence and ability.