Channel Partner Liaison
About the job you’re considering:
Your Role
- Create, review and complete system validation document including data exemptions
- Maintain program contract tracker and data requirements documentation
- Work with offshore team to process test files and communicate test results to data providers
- Perform ongoing testing until all data providers are production ready
- Conduct necessary go-live activities both internally and externally with data providers
- Assist with operations during hyper care period post go-live
- Develop working relationships with external data providers and be responsible for escalating trends and issues
- Provide insight on the data integration process and IT implementation timelines, tasks and deliverables
- Manages data quality and system issues with each data provider
- Act as a point of contact for transaction data issues with data providers
- Identify and escalate customer concerns and program trends related to data provider performance
- Troubleshoot and resolve ongoing issues with data provider files
Required Skill
- Strong verbal and written communication skills
- Ability to work across cross-functional teams
- Experience working across multiple projects and delivering strong results; Detail-oriented; Highly organized
- Experience working with pharmacy operations, supply chains, data
- Consulting or Specialty Pharmacy experience - anything related to SP (SP ops, SP data reporting, SP drug development, etc.)
- Bachelor’s degree, preferably in business or health++
Bridgewater, NJ, US