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Channel Partner Liaison

About the job you’re considering:

The Channel Partner Liaison serves as a key point of contact between internal teams and external data providers, ensuring seamless data integration, system validation, and operational readiness. This role is responsible for managing end-to-end data onboarding activities, including validation documentation, testing coordination, go-live execution, and post-implementation support. The liaison maintains strong relationships with data providers, proactively manages data quality and system issues, and escalates risks, trends, and performance concerns. With a strong focus on collaboration, organization, and communication, this role supports complex, cross-functional initiatives while delivering reliable, production-ready data solutions.

Your Role

  • Create, review and complete system validation document including data exemptions
  • Maintain program contract tracker and data requirements documentation
  • Work with offshore team to process test files and communicate test results to data providers
  • Perform ongoing testing until all data providers are production ready
  • Conduct necessary go-live activities both internally and externally with data providers
  • Assist with operations during hyper care period post go-live
  • Develop working relationships with external data providers and be responsible for escalating trends and issues
  • Provide insight on the data integration process and IT implementation timelines, tasks and deliverables
  • Manages data quality and system issues with each data provider
  • Act as a point of contact for transaction data issues with data providers
  • Identify and escalate customer concerns and program trends related to data provider performance
  • Troubleshoot and resolve ongoing issues with data provider files

 

 

Required Skill

  • Strong verbal and written communication skills
  • Ability to work across cross-functional teams
  • Experience working across multiple projects and delivering strong results; Detail-oriented; Highly organized
  • Experience working with pharmacy operations, supply chains, data
  • Consulting or Specialty Pharmacy experience - anything related to SP (SP ops, SP data reporting, SP drug development, etc.)
  • Bachelor’s degree, preferably in business or health++
Ref. code:  444821
Posted on:  30 Mar 2026
Experience Level:  Experienced Professionals
Contract Type:  Permanent
Location: 

Bridgewater, NJ, US

Brand:  Capgemini
Professional Community:  Business Analysis

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